Assistant Property Manager: Resident Experience & Operations

Harbor Group Management; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salaries

Medical, dental & vision plans

401(k) with employer matching

Paid time off & holidays

Employee discounts

Tuition reimbursement

Job summary

Harbor Group Management is seeking an Assistant Property Manager to support the Property Manager in a multifamily community. You will handle resident relations, rent collection, leasing support, and financial reporting to ensure smooth operations.

The role requires strong organizational skills, proficiency with property management software, and the ability to manage multiple tasks in a fast-paced environment. On-site duties and driving may be involved.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of experience in multifamily property management.
• Proficient with Microsoft Office and property management software experience is a must.
• Comfortable with G/L postings and financial reconciliations.
• Proficiency in social media platforms is a plus.

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and collect procedures.
• Prepare daily bank deposits and reconcile accounts; complete financial reporting tasks.
• Process accounts payable and vendor invoices with proper coding and approvals.
• Assist with month-end close-out procedures and general ledger postings.
• Assist leasing efforts including showing units, processing applications, and executing leases.
• Support lease renewal programs and educate residents on community policies.
• Respond to resident complaints and service requests with proactive communication.
• Coordinate with maintenance for timely unit turns and service requests.

Skills

Rent collection

Lease enforcement

Property management software

Microsoft Office

G/L postings

Education

High School Diploma or equivalent

Tools

Yardi

OneSite

MRI

Job description

Harbor Group Management is seeking an Assistant Property Manager to support the Property Manager in a multifamily community. You will handle resident relations, rent collection, leasing support, and financial reporting to ensure smooth operations.

The role requires strong organizational skills, proficiency with property management software, and the ability to manage multiple tasks in a fast-paced environment. On-site duties and driving may be involved.