Assistant Property Manager — Resident Experience

Fairsteadescllc; New York (NY); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plans

401(k) Plan

Holidays

PTO

Sick days

Life Insurance

FSA

Pet Insurance

Disability Insurance

Employee Discounts

Job summary

Fairstead in New York seeks an Assistant Property Manager to support daily property operations, including admin, financials, and resident relations, while ensuring lease compliance and high resident satisfaction. You will assist in maintenance coordination, rent collection via Yardi, renewals, and onsite team collaboration.

Strong MS Office, communication, and customer service are essential; 2 years in affordable housing leasing/PM preferred.

Qualifications

• 2 years of experience in affordable housing leasing or property management.
• Knowledge of the local residential market.
• Experience with EIV and Yardi.
• Proficient in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Ability to learn and work with property management applications.
• Fast learner with a positive attitude.

Responsibilities

• Assist Property Manager to ensure HUD 4350.3 compliance.
• Implement intervention strategies for non-compliant tenants.
• Prepare for REAC reviews, MORs, LIHTC reviews, and recertifications.
• Document lease violations and coordinate evictions.
• Promote resident satisfaction and respond to inquiries promptly.

Skills

Customer service

Communication

Microsoft Office

Learn quickly

Tools

Yardi

EIV

Microsoft Office

Job description

Fairstead in New York seeks an Assistant Property Manager to support daily property operations, including admin, financials, and resident relations, while ensuring lease compliance and high resident satisfaction. You will assist in maintenance coordination, rent collection via Yardi, renewals, and onsite team collaboration.

Strong MS Office, communication, and customer service are essential; 2 years in affordable housing leasing/PM preferred.