Assistant Property Manager — Rent Discount + Growth

Anchor Pacifica Management; Burbank (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Apartment discount

Comprehensive medical insurance plans

Dental and vision insurance

Paid holidays

Paid sick days

Paid vacation

401(k) matching

Life insurance

Phone & Utilities Reimbursement

Job summary

Anchor Pacifica Management Co. is seeking a full-time Assistant Property Manager for a 255-unit apartment building in Burbank, CA. The role emphasizes strong leadership, high energy, and consistent rule enforcement to maintain a welcoming community.

Key duties include handling resident inquiries, assisting leasing, coordinating move-ins/outs, and ensuring regulatory compliance across inspections. The position offers competitive pay and benefits with light travel between sites.

Qualifications

• 2-4 years’ experience in property management with experience managing multi-family properties.
• Proven experience in property management or a related field is preferred.
• Strong knowledge of office procedures and phone etiquette for effective communication with tenants, office staff, and vendors.
• Excellent conflict management skills with the ability to handle difficult situations calmly and professionally.
• Proficient in using property management software, Yardi Voyager and Rent Café.
• Strong computer skills (MS Suite office of programs including Outlook, Word, and Excel)
• Strong organizational skills with attention to detail in maintaining tenant files and records.
• A proactive approach to problem-solving and a commitment to enhancing tenant satisfaction.

Responsibilities

• Serve as the contact for residents regarding rent, maintenance questions, and other concerns. Maintain ongoing communication with tenants through updates on property policies, announcements, and events.
• Assist with leasing by conducting tours, processing applications, explaining lease terms and completing rent comparables.
• Support marketing efforts by notifying relevant departments of vacancies and assisting with property advertisements.
• Assist and coordinate move-ins and move-out walkthroughs, including conducting inspections and tracking unit turnover progress.
• Handle property inspections, including semi-annual, building, and regulatory inspections, ensuring compliance and adherence to standards.
• Conduct regular property inspections to ensure cleanliness, safety, and maintenance.
• Coordinate repairs by scheduling and approving work orders, communicating with vendors, and overseeing technician tasks.
• Ensure security measures, such as functional locks, proper lighting, and emergency protocols, are in place.
• Assist with rent collection, issue reminders for late payments, and handle delinquency by posting notices such as Pay or Quit and Rent Increase Notices.
• Maintain accurate records of tenant accounts, lease agreements, and maintenance logs.
• Generate reports on property operations, including vacancies, unit turns, delinquency, and work order analytics.
• Ensure regulatory compliance by posting and managing notices, such as 24-hour Notice to Enter and Water Shut-off Notices and assisting with eviction processes.
• Maintain regular communication with the corporate office, accounting, and marketing to ensure seamless operations.
• Foster a positive tenant community by organizing events, creating newsletters, and promoting engagement.
• Enforce community rules and mediate conflicts to maintain a respectful and welcoming environment.

Job description

Anchor Pacifica Management Co. is seeking a full-time Assistant Property Manager for a 255-unit apartment building in Burbank, CA. The role emphasizes strong leadership, high energy, and consistent rule enforcement to maintain a welcoming community.

Key duties include handling resident inquiries, assisting leasing, coordinating move-ins/outs, and ensuring regulatory compliance across inspections. The position offers competitive pay and benefits with light travel between sites.