ASSISTANT PROPERTY MANAGER (Lease-Up)

Banner Property Management; Wheaton (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k) with company match

PTO

Short-term disability

Long-term disability

Life insurance

Paid parental leave

Rent discounts

Job summary

Banner Property Management is seeking an Assistant Property Manager for The Faywell Apartments in Wheaton, IL. This role supports leasing, rent collection, resident relations, and daily operations for a brand-new 334-unit luxury community.

You'll blend customer service with administrative duties, oversee renewals, service requests, and reporting, and help drive a positive resident experience in a fast-paced, development environment.

Qualifications

• Education: High school diploma or GED.
• Experience: 2+ years in residential property management or related customer service, hospitality, or sales.
• Physical: Frequent walking, stairs, standing, lifting up to 40 pounds.
• Valid driver's license and reliable vehicle.
• CAM or CPM designation is a plus.

Responsibilities

• Support monthly rent collection, posting, and resident notifications.
• Assist with delinquency management, move-out charges, deposit accounting, and reporting.
• Conduct apartment tours and support leasing activities, including lead follow-up and applications.
• Help coordinate renewals and maintain organized resident files.
• Enter, monitor, and follow up on service requests to ensure resident satisfaction.
• Contribute to marketing efforts, outreach, and online advertising.
• Maintain renters insurance compliance and support community programs.
• Communicate professionally with residents, prospects, and team members.
• Exercise sound judgment and act in the best interest of the community.

Skills

Administrative skills

Organizational skills

Customer service mindset

Communication

Team player

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ASSISTANT PROPERTY MANAGER (Lease-Up)

THE FAYWELL - ASST PROPERTY MANAGER Full Time Full-Time The Faywell, Wheaton, IL, US

2 days ago Requisition ID: 1827

Salary Range: $22.00 To $28.00 Hourly

Location: The Faywell Apartments; Wheaton, IL

Schedule: Full-Time; Weekend availability required

Hourly Rate: $22.00 - $28.00, based on experience

Benefits: Health, dental, vision, 401(k) with company match, PTO, short- and long-term disability, life insurance, paid parental leave, rent discounts, and more

Position Requirements

• Education: High school diploma or GED required.
• Experience: Two or more years of residential property management experience or a related position in customer service, hospitality, or sales.
• Physical: Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching. Ability to lift, push and pull up to 40 pounds.
• Valid driver's license and reliable, personal vehicle
• Certified Apartment Manager (CAM) or Certified Property Manager (CPM) designation is a plus!

Banner Property Management, LLC is thrilled to expand our growing portfolio with The Faywell Apartments, a brand-new 334-unit luxury community Wheaton, IL. This exciting new development represents our continued commitment to creating exceptional places to live and building strong, vibrant communities.

We are looking for a dedicated Assistant Property Manager to join the team and play an important role in the successful lease-up and ongoing operations of this new community.

This is a dynamic, people-focused role that blends customer service, leasing, accounting, and property operations. We're looking for someone who is warm and approachable, highly organized, detail-oriented, and comfortable balancing a variety of priorities. You'll support rent collection, leasing and renewals, resident relations, administrative processes, and the day-to-day activities that keep the community running smoothly.

What You’ll Do

• Support monthly rent collection, posting, and resident notifications
• Assist with delinquency management, move-out charges, deposit accounting, and reporting
• Conduct apartment tours and support leasing activities, including lead follow-up and application processing
• Help coordinate renewals and maintain accurate, organized resident files
• Enter, monitor, and follow up on service requests to help ensure a positive resident experience
• Contribute to marketing efforts, outreach, and online advertising
• Maintain renters insurance compliance and support community programs and activities
• Communicate professionally with residents, prospects, and team members
• Exercise sound judgment and act in the best interest of the community, residents, and Company

What We’re Looking For

• Strong administrative, organizational, and follow-through skills
• Warm, friendly communication style with a genuine customer-service mindset
• Ability to connect with and build positive relationships with a wide range of personalities
• Previous experience in property management, hospitality, customer service, leasing or sales
• Comfort working in a fast-paced, new development environment where priorities can shift
• A team-oriented approach and willingness to jump in wherever needed

Why Banner Property Management

At Banner, we recognize that our business is about people, so we make people our priority. We believe home is a place that offers comfort, security and a sense of community - and that concept is at the forefront of everything we do.

We invest in our our teams and believe in growing our people from within. Ongoing training, professional development, and opportunities to take on new challenges an important part of who we are.

If you’re excited by the opportunity to help launch a brand-new community, build relationships with residents, and grow your career with a company that values professionalism, compassion, and innovation, we’d love to hear from you.

Pre-Employment Requirements: Final candidates will be required to pass a background check.

Banner Property Management is an Equal Opportunity Employer.