Assistant Property Manager - Lease & Operations + Benefits

Gene B. Glick Company; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Vacation/PTO

Paid holidays

Medical, dental, and vision insurance

Apartment discount

401K plan with generous matching

Opportunity for advancement

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our Bradford Lake community in Indianapolis.

The role supports the Property Manager to ensure cash flow, property upkeep, and resident satisfaction, and covers property management duties in the PM’s absence. Responsibilities include resident inquiries, showings, move-in/out processing, leasing, rent collection, and ensuring compliance with HUD and Fair Housing rules.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Skills

Customer service

Communication skills

Detail oriented

Organized

Valid driver’s license

Time management

Education

High school diploma or equivalent

Job description

Gene B. Glick Company is seeking an Assistant Property Manager for our Bradford Lake community in Indianapolis.

The role supports the Property Manager to ensure cash flow, property upkeep, and resident satisfaction, and covers property management duties in the PM’s absence. Responsibilities include resident inquiries, showings, move-in/out processing, leasing, rent collection, and ensuring compliance with HUD and Fair Housing rules.