Assistant Property Manager I

Red Tail; Minneapolis (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Company-paid health insurance

Vacation and sick leave

Paid holidays

Life insurance for full-time employees

Exclusive discounts

Job summary

Red Tail Residential, LLC is seeking an Assistant Property Manager I in Minneapolis, MN to support daily property operations and partner with the Property Manager. The role combines customer service, leasing, collections, and administrative tasks to ensure a high-quality living experience for residents.

The candidate will handle move-in coordination, rent processing, and file maintenance, while adhering to policies and standards.

Qualifications

• High school diploma or equivalent required.
• CPM, CAM, RMP, or CMCA certifications preferred but not required.
• Minimum of two years of residential property management experience in multifamily industry.
• Minimum of two years of residential leasing experience.

Responsibilities

• Provide excellent customer service to residents, prospects, and vendors.
• Show, lease, and move in prospective residents.
• Update unit availability daily and process rental applications promptly.
• Manage calendars for scheduled move-ins and ensure apartments meet move-in standards.
• Maintain financial and account records including NSF transactions, concessions, rent increases, and adjustments.
• Adhere to company policies, procedures, and operational standards.

Skills

Customer service

Sales/leasing

Time management

Organizational skills

Communication

Education

High school diploma or equivalent

CPM CAM RMP CMCA certifications preferred

Tools

Yardi

Voyager

Entrata

Resident Check

LRO

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Property Manager I

FreightYard Townhomes and Flats Full Time Management FreightYard Townhomes and Flats, Minneapolis, MN, US

Job Title: Assistant Property Manager

Company: Red Tail Residential, LLC

Location: FreightYard Townhomes & Flats - MN

Status: Full-Time

Supervisor: Community Manager, Multi-Site Community Manager, Area Support Community Manager, or Senior Community Manager

We offer a competitive compensation package based on experience and qualifications, along with fully company-paid employee health insurance, vacation and sick leave, paid holidays, and life insurance for full-time employees! Every employee gets access to exclusive discounts just for being part of the team!

Position Summary

The Assistant Property Manager supports daily property operations and works closely with the Property Manager to ensure exceptional customer service, smooth administrative processes, accurate financial records, and a positive living experience for residents. This role combines customer service, leasing, collections, administrative tasks, and compliance with company policies.

Key Responsibilities

• Provide excellent customer service to residents, prospects, and vendors.
• Conduct market surveys and assist with competitive analysis.
• Show, lease, and move in prospective residents.
• Update unit availability daily and process rental applications promptly.
• Receive, record, and process collections according to company standards.
• Assist with collecting past-due balances from former residents.
• Process maintenance work orders and support maintenance coordination.
• Maintain complete and accurate resident files and documentation.
• Manage calendars for scheduled move-ins and ensure apartments meet move-in standards.
• Address and resolve resident concerns; escalte issues to the Property Manager when needed.
• Conduct move-out inspections and prepare deposit accountings (with Property Manager approval).
• Maintain financial and account records including NSF transactions, concessions, rent increases, and adjustments.
• Provide clerical and phone support as needed.
• Adhere to company policies, procedures, and operational standards.
• Perform additional tasks or duties as assigned by Supervisor.

Special Requirements

Physical Demands

• Regularly required to sit, stand, walk, talk, hear, and use hands, arms, legs, and back.
• Occasional climbing may be required.
• Must be able to use close and distance vision, color vision, depth perception, and adjust focus.
• Ability to work at a computer and talk on the phone for extended periods.
• Must be able to detect auditory and visual alarms.
• Ability to work extended/flexible hours, including weekends, as needed.
• Requires weekends, some nights, and occasional holidays.
• Regular participation in company functions and events is required.
• Ability to handle high-stress situations effectively
• Time management and strong organizational skills
• Administrative accuracy and attention to detail
• Strong sales and leasing background
• Knowledge of state Fair Housing laws

Qualifications

Education

• High school diploma or equivalent required
• CPM, CAM, RMP, or CMCA certifications preferred but not required

Professional Experience

• Minimum of two years of residential property management experience in the multifamily industry
• Minimum of two years of residential leasing experience

Computer Skills

• Intermediate computer and internet proficiency
• Intermediate knowledge of Microsoft Word, Excel, and Outlook
• Preferred experience with: LRO, Entrata, Resident Check
• Must have experience with: Yardi, Voyager

Learning and Development

• Commitment to ongoing training and professional growth through company education programs
• Ability to perform intermediate mathematical calculations and use property management software proficiently

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.