Assistant Property Manager: Growth, Tours & Resident Impact

Gene B. Glick Company; Indianapolis (IN); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

PTO

Holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K match

Advancement opportunities

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our Colonial Square community in Indianapolis.

You will promptly answer inquiries, schedule tours, assist with move-ins and renewals, and help residents understand terms of occupancy and community amenities. You will collect rents, address delinquencies, prepare and maintain records, and ensure compliance with HUD and Fair Housing regulations.

Qualifications

• High school diploma or equivalent.
• Property management experience preferred.
• Detail oriented and organized in daily tasks.
• Valid driver's license in resident state.
• Ability to work weekends and flexible hours.
• Willingness to travel for training and meetings.
• Effective verbal and written communication skills.
• Ability to read and comprehend English.
• Fluent in Spanish is a plus.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Skills

Property management

Detail oriented

Organized

Verbal and written communication

English reading/writing

Spanish (nice to have)

Valid driver’s license

Travel for training

Schedule flexibility

Education

High school diploma or equivalent

Job description

Gene B. Glick Company is seeking an Assistant Property Manager for our Colonial Square community in Indianapolis.

You will promptly answer inquiries, schedule tours, assist with move-ins and renewals, and help residents understand terms of occupancy and community amenities. You will collect rents, address delinquencies, prepare and maintain records, and ensure compliance with HUD and Fair Housing regulations.