Assistant Property Manager/Front Desk - Gardner House

Mercy Housing; Seattle (WA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Healthcare plans

Dental and vision coverage

15 days PTO first year

12 holidays + 2 floating holidays

403b + match

Paid time off Christmas–New Year

Paid Volunteer Time

Paid Parental Leave

Life Insurance

Employee Assistance Plan

Pet Insurance options

Job summary

Mercy Housing is seeking an Assistant Property Manager/Front Desk to support daily front-line operations on-site. You will help schedule and supervise desk clerks, assist with leasing, and monitor building activity to ensure smooth operations.

The role emphasizes teamwork, reliability, and strong communication with residents and staff, with pay in the 22.00–25.00 USD/hour range and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year administrative/customer service experience.
• Two years of related experience strongly preferred.
• Knowledge of housing laws applicable locally and federally.
• Familiarity with Yardi database and property management tools.

Responsibilities

• Assist with rent and income collection and deposits monthly.
• Support leasing from application to move-in and renewal.
• Collaborate with site team and residents to foster a healthy community.
• Attend staff meetings and monitor property goals.

Skills

Customer service

Administrative experience

Communication skills

Team collaboration

Reliability

Education

High school diploma

Tools

Yardi database

Property management software

Microsoft Word

Job description

Find: Purpose. Community. Career. At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Assistant Property Manager/Front Desk position assists the property manager in the day-to-day front-line operations of the property in these primary duties: prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed, train and motivate all new clerks, and monitor the traffic in and out of the building.

We encourage candidates with lived experience to apply. This is an on-site position.

PAY:$22.00-$25.00/hour

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year\'s Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• On a monthly basis, assist with collection of rent and other income, make bank deposits, and forward receipts to National Office. Assist with the leasing process from initial application to move-in when needed.
• Collaborate with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals. Attend all staff meetings.
• Assists with the leasing process from initial application to move-in.

Minimum Qualifications

• High school diploma or equivalent.

Preferred Qualifications

• Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk.
• Two (2) years strongly preferred.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of Yardi database and real estate property management applications.

Knowledge And Skills

• Learn and adhere to Fair Housing regulatory requirements.
• Dependable, punctual, and reliable; work weekends and flexible work schedules if needed.
• Legally operate a motor vehicle (valid driver\'s license). Demonstrate good verbal and written communication.
• Basic proficiency of Microsoft Word and property management software; effectively operate office equipment.
• This is a brief description summarizing the abilities needed for the position.