Assistant Property Manager for Luxury Residential Building

GFP Real Estate; United States; On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Life insurance

Vision insurance

Job summary

A leading property management company seeks a dedicated Assistant Property Manager for a luxury residential building in NYC. Responsibilities include managing leases, overseeing tenant communications, and ensuring compliance with housing programs. The ideal candidate has at least two years of experience in residential property management. A driver's license and ability to commute to New York, NY 10004 are required. The role offers competitive benefits and a starting salary of $75,000 - $85,000 per year.

Qualifications

• 2+ years of experience in residential rental property management.
• Ability to commute to New York, NY 10004.
• Driver’s License required.

Responsibilities

• Manage the lease assignment process from start to finish.
• Oversee occupant changes and update records accordingly.
• Ensure timely return of security deposits.
• Address tenant complaints and follow up on nuisance issues.

Skills

Customer service skills

Organizational skills

Time-management skills

Leadership skills

Communication skills

Tools

BuildingLink

ClickPay

NYCHA Self Service/Section 8 Portal

Microsoft Office Suite/Excel

Yardi

Job description

Assistant Property Manager for Luxury Residential Building

We are currently seeking a highly experienced and dedicated Assistant Property Manager to join our extraordinary team at our prestigious ultra-luxury new development located in the Financial District. Our mission is to provide residents with exceptional service and create an environment that exceeds their expectations.

Key Responsibilities

• Manage the lease assignment process from start to finish.
• Oversee occupant changes and update records accordingly.
• Monitor Airbnb and similar platforms to prevent unauthorized rentals within the building.
• Inform tenants of insufficient funds (NSFs) and manage related communications.
• Assist with rent collection efforts and prepare arrears reports.
• Maintain tenant data in BuildingLink, ensuring all information is accurate and up to date.
• Coordinate with the exterminator for scheduling, unit and common area treatments.
• Draft and distribute memos, notices, and other correspondence to tenants and vendors.
• Track arrears, send notices to residents, and follow up on outstanding payments.
• Respond to all communications within 24-48 hours including tickets entered in BuildingLink.
• Address tenant complaints and follow up on nuisance issues with residents.
• Work directly with ClickPay and residents to resolve any billing issues.
• Follow up on all lease renewals to ensure timely responses and that all paperwork is submitted correctly.
• Process new leases and input information into Yardi.
• Handle cancellations and extensions in Yardi.
• Maintain tracking spreadsheets and reports, including renewals, vacancies, concessions, and late fees.
• Provide regular updates to the administration team regarding monthly renewal increases.
• Ensure the timely return of security deposits.
• Input ancillary charges and credits to tenant accounts as needed.
• Track all move‑outs and coordinate with the Resident Manager regarding any damages and the return of keys.
• Work closely with NYC Affordable Housing Programs.
• Provide impeccable customer service skills along with written and verbal communication.
• Must be highly organized, reliable, and adaptable to change.
• Self‑motivated, with strong time‑management skills and the ability to work independently.
• Maintain a high‑energy, positive attitude when handling daily tasks and be able to multitask effectively under pressure and in stressful situations.
• Demonstrate leadership skills and the ability to work well in a team environment.
• Represent the GFP brand and always communicate with building residents in an ethical and professional manner while maintaining the highest level of customer service.

Required Software Applications

• BuildingLink
• ClickPay
• The Guarantors
• Microsoft Office Suite/Excel
• NYCHA Self Service/Section 8 Portal
• ADP Total Source
• NYDOB
• AvidXchange

Additional Requirements

• Residential Rental Property Management: 2+ years.
• Experience working with NYC Affordable Housing Programs.
• Skills test in Yardi Residential and ClickPay required.
• Ability to commute to New York, NY 10004.
• Driver’s License.

Benefits

• Health insurance
• Paid time off
• 401(k)
• Life insurance
• Vision insurance

Job Type: Full-time

Pay: $75,000 - $85,000 per year

Location: New York, NY 10004