Assistant Property Manager — Elevate Resident Experience

Apartment Management Consultants; Aurora (CO); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

401K and Roth IRA

Paid Holidays

Employee Referral Incentives

Bonus and Commission Opportunities

Rent Discount Program

Professional Development Training

Medical, Dental, Vision and Life 보험

Job summary

Apartment Management Consultants (AMC) is seeking an Assistant Manager to oversee file management, respond to resident requests, and manage financials for a busy community. The role requires strong customer service, communication, and organizational skills in a fast-paced environment.

You will coordinate move-ins/outs, renewals, and lease details, as well as handle deposits, applications, and insurance procedures.

Qualifications

• Customer service experience required.
• Strong written and verbal communication skills.
• Attention to detail and organizational ability.

Responsibilities

• Oversee file management and run assigned reports.
• Provide courteous customer service and respond to resident requests.
• Collect money due, oversee evictions, skips, and move-outs by walking units.
• Coordinate eviction communications with outside legal counsel.
• Finalize move in/out and renewals files in the property software.
• Oversee renter’s insurance procedures.
• Collect deposits and process applications for future residents.
• Prepare model/apartment readiness and maintain a clean workspace.
• Maintain knowledge of leases, unit specs, availability, and policies.
• Maintain contact with apartment locator services and local businesses.
• "Shop" surrounding properties and conduct outreach marketing.
• Develop and maintain resident retention programs.
• Report unusual or extraordinary property or resident circumstances.
• Maintain a professional appearance and conduct at all times.

Skills

Customer service experience

Strong communication skills

Organization skills

Job description

Apartment Management Consultants (AMC) is seeking an Assistant Manager to oversee file management, respond to resident requests, and manage financials for a busy community. The role requires strong customer service, communication, and organizational skills in a fast-paced environment.

You will coordinate move-ins/outs, renewals, and lease details, as well as handle deposits, applications, and insurance procedures.