Assistant Property Manager - Commercial Office & Retail

Highwoods Properties; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Highwoods Properties is seeking an Assistant Property Manager for a Class A suburban office park and retail center in Brentwood, TN. You will support the Sr. Property Manager in operations, tenant relations, and financial performance across the Seven Springs asset and portfolio.

The role involves coordinating budgets, vendor contracts, building systems, and customer experiences to foster a vibrant community environment for tenants and visitors alike.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 2–4 years of full-service commercial property management experience.
• Proven track record of providing excellent internal and external customer service.

Responsibilities

• Build strong customer relationships by proactively addressing concerns and inquiries and delivering exceptional service.
• Assist with customer relations opportunities to promote open communication and trust.
• Support efforts to drive customer retention, reduce churn, and increase satisfaction.
• Help ensure strong financial performance of assets in the portfolio.
• Assist with budgeting, revenue, operating expenses, and capital expenditures for improvements.
• Review and code invoices for approval.
• Assist with managing capital improvement projects as needed.
• Suggest ways to reduce operating expenses.
• Assist with negotiating and managing vendor contracts.
• Conduct regular property inspections to identify issues and opportunities.
• Adhere to policies and ensure compliance with OSHA, codes, and regulations.
• Monitor daily work orders and weekly outstanding reports.
• Initiate customer billings as needed.
• Coordinate move-ins/move-outs and punch list follow-up.
• Assure optimal functioning of building systems (HVAC, life safety, elevators, security).
• Review leases related to the portfolio.
• Coordinate customer projects and follow up on work requests.
• Identify procedures to minimize insurance risks.

Skills

Customer service

Organization

Communication

Problem-solving

Professionalism

Detail-oriented

MS Office

Adaptability

Education

Bachelor's degree or equivalent

2–4 years property management

Tools

MS Office

Job description

Highwoods Properties is seeking an Assistant Property Manager for a Class A suburban office park and retail center in Brentwood, TN. You will support the Sr. Property Manager in operations, tenant relations, and financial performance across the Seven Springs asset and portfolio.

The role involves coordinating budgets, vendor contracts, building systems, and customer experiences to foster a vibrant community environment for tenants and visitors alike.