Assistant Property Manager: Growth at a Class A Office Park

Highwoods Careers; Nashville (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Highwoods is seeking an Assistant Property Manager for a premier suburban office park and retail center in Brentwood, TN. You will support the Sr. Property Manager in daily operations and financial oversight, helping to deliver exceptional service and maintain asset performance.

The role emphasizes customer relations, budget coordination, vendor management, and coordination of building systems, with a focus on proactive communication and community engagement within a Class A portfolio.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 2–4 years' experience in full-service commercial property management.
• Proven record of providing excellent internal and external customer service.

Responsibilities

• Build strong customer relationships by proactively addressing customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
• Assist with customer relations opportunities to promote open communication and trust between Highwoods and our customers.
• Assist with efforts to help drive customer retention, reduce churn, and increase overall customer satisfaction.
• Help ensure the strong financial performance of the assets within the assigned portfolio.
• Assist with researching, preparing, and implementing annual budgets including coordination of certain revenue, operating expenses, and capital expenditures for building improvements.
• Review and code invoices and submit for approval.
• Assist with managing capital improvement projects as needed.
• Look for and offer recommendations to reduce operating expenses.
• Assist with negotiating and managing vendor contracts.
• Conduct regular property inspections to prevent problems/identify opportunities.
• Adhere to company, division and department policies and procedures and ensure property compliance with OSHA standards, building codes, regulations, and governmental agency directives.
• Assist with review and monitoring of daily work order report and weekly outstanding work order report.
• Initiate customer billings as needed.
• Help with coordination of customer move-ins and move-outs; following up as needed on punch list inspections.
• Assist with assuring optimal functioning of building systems (example, HVAC, fire/life safety, elevators, and security systems).
• Review and understand leases related to assigned portfolio.
• Assist with coordinating customer projects and follow-up on customer work requests.
• Identify and implement procedures to minimize insurance risks

Skills

Proactive attitude

Organization

Interpersonal skills

Problem solving

Professionalism

Attention to detail

Adaptability

Communication skills

Education

Bachelor's degree or equivalent combination of education and experience

Tools

MS Office

Job description

Highwoods is seeking an Assistant Property Manager for a premier suburban office park and retail center in Brentwood, TN. You will support the Sr. Property Manager in daily operations and financial oversight, helping to deliver exceptional service and maintain asset performance.

The role emphasizes customer relations, budget coordination, vendor management, and coordination of building systems, with a focus on proactive communication and community engagement within a Class A portfolio.