Assistant Property Manager - Columbia Park

Mercy Housing; San Francisco (CA); On-site; USD 38,000 - 41,000; Full time

Benefits offered by this job

Healthcare plans

Dental and vision

PTO: 15 days + 12 holidays + 2 floats

403b + match

Early close Fridays (3 paid hours)

Paid holidays between Christmas and NY

Paid Volunteer Time

Paid Parental Leave

Life Insurance

Employee Assistance Plan

Pet Insurance options

Job summary

Mercy Housing is seeking an Assistant Property Manager to support daily property operations in an on-site role at Columbia Park, an affordable housing community in San Francisco. You will assist with leasing, resident services, and accounting tasks under the Property Manager’s guidance.

This position includes a 2-bedroom onsite apartment. The role requires HUD and Tax Credit experience, strong customer service, and coordination with front desk and maintenance teams.

Qualifications

• High School Diploma or equivalent.
• Legally operate a motor vehicle (valid driver’s license and insurance).
• One year of administrative, office, accounting, or customer service experience preferred.
• Property management work experience and knowledge of housing laws preferred.
• Knowledge of real estate property management applications preferred.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer service requests.
• May work outside normal business hours to respond to the needs of the property.

Skills

Customer service

Administrative work

Data entry

Leasing process

Regulatory compliance

Education

High School Diploma or equivalent

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. Columbia Park is an affordable housing apartment community in San Francisco.

This position includes a 2-bedroom onsite apartment.

Pay: $27.77-$29.77/hour, dependent on experience.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.
• Legally operate a motor vehicle (valid driver's license and insurance)

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge And Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.
• Legally operate a motor vehicle (valid driver's license and insurance)

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.