Assistant Property Manager - Caroline Severance Manor

Mercy Housing Management Group; Los Angeles (CA); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Healthcare plans

Dental

Vision

PTO 15 days

Holidays

403b match

Early close Fridays

Early close before holidays

Paid time off Christmas–New Year

Parental leave

Life insurance

Employee assistance

Free basic dental

Pet insurance

Job summary

Mercy Housing Management Group is seeking an Assistant Property Manager for Caroline Severance Manor in Los Angeles. The role supports day-to-day property operations, rent collection, leasing, and resident engagement, with on-site responsibilities and cross-team collaboration.

The ideal candidate has a High School Diploma or equivalent and at least 1 year of related administrative or customer service experience; knowledge of housing laws is a plus. Competitive benefits accompany the position.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of administrative, office, accounting, or customer service experience is preferred.
• Property management experience and knowledge of applicable local and federal housing laws is preferred.
• Knowledge of real estate property management applications is desirable.

Responsibilities

• Assists with resident records documentation and leasing from application to move-in.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Responds to customer service requests and coordinates resident engagement.
• May work outside normal business hours to support property needs.
• Works with Front Desk and Maintenance teams to ensure daily operations.

Skills

Follow-Through

Detail Oriented

Communication

Education

High School Diploma or equivalent

Job description

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Assistant Property Manager - Caroline Severance Manor

• Posted on August 14, 2026

Locations

Showing 1 location

• Property Operations
• Full-Time
• Requisition #: ASSIS004964

Description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. Caroline Severance Manor is an affordable housing apartment community in Los Angeles.

Pay: $23.45-$25.45/hour, dependent on experience.

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

Follow-Through Intermediate

Detail Oriented Intermediate

Communication Intermediate

Behaviors

Preferred

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Required

1 year: Office/Accounting/Customer Service experience

Preferred

1 year: Affordable Housing/Tax Credit experience

Licenses & Certifications

Preferred

TCS

COS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.