Assistant Property Manager Affordable

Anonymous Company; Lorain (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Anonymous Company is seeking an Assistant Property Manager to support daily operations of an affordable garden-style apartment community. The role requires HUD experience and a strong focus on resident services, compliance, and leasing activities.

You will work closely with the Property Manager to maintain occupancy, ensure audit-ready documentation, and deliver excellent resident service while managing multiple priorities.

Qualifications

• Hands-on HUD housing program experience.
• Strong administrative and customer service skills.
• Ability to collaborate with the Property Manager to ensure compliance.

Responsibilities

• Assist the Property Manager with day-to-day operations and resident services.
• Support HUD compliance including annual/interim recertifications, income verification, and audit-ready files.
• Prepare, review, and organize tenant documentation for audits.
• Assist with HUD reviews, MORs, audits, and inspections.
• Coordinate leasing activities: processing applications, verifying information, waiting lists, move-ins/outs.
• Monitor rent collections and delinquency reports; document per procedures.
• Respond to resident questions and escalate issues where needed.
• Prepare reports, maintain spreadsheets, track deadlines, and handle admin tasks.
• Coordinate with maintenance on work orders, inspections, and move-ins/out.
• Assist with vendor coordination, invoices, and expense tracking.
• Monitor property performance: occupancy, collections, retention, efficiency.
• Maintain organized records and ensure timely communication with management.
• Provide backup support and take on additional responsibilities as needed.

Skills

HUD experience

Administrative skills

Customer service

Property management

Lease processing

Job description

Now Hiring: Assistant Property Manager

Affordable Housing | Garden-Style Apartment Community | HUD Experience Required

We are seeking a detail-oriented, organized, and resident-focused Assistant Property Manager (APM) to support the daily operations of a garden-style affordable housing community. The ideal candidate will have hands-on experience with HUD housing programs, strong administrative and customer service skills, and the ability to work collaboratively with the Property Manager to maintain compliance and achieve property performance goals.

This position is ideal for someone who understands affordable housing operations, can manage multiple priorities, and is ready to take an active role in leasing, resident services, compliance, collections, and overall property management.

Key Responsibilities

• Assist the Property Manager with the day-to-day operations of the apartment community, ensuring efficient office operations and excellent resident service.
• Support HUD compliance requirements, including annual and interim recertifications, income and asset verification, rent calculations, and maintaining accurate resident files.
• Prepare, review, and organize tenant documentation to ensure files are complete, accurate, and audit-ready.
• Assist with preparation for HUD reviews, Management and Occupancy Reviews (MORs), audits, and property inspections.
• Support leasing and occupancy efforts, including processing applications, verifying applicant information, maintaining waiting lists, and coordinating move-ins and move-outs.
• Monitor rent collections, delinquency reports, resident ledgers, and outstanding balances; follow established procedures for collection efforts and documentation.
• Respond to resident questions and concerns professionally, escalating issues to the Property Manager when appropriate.
• Assist with preparing reports, maintaining spreadsheets, tracking deadlines, and completing administrative tasks accurately and on time.
• Coordinate with maintenance staff regarding work orders, unit inspections, move-in readiness, and resident maintenance concerns.
• Assist with vendor coordination, purchase requests, invoice documentation, and expense tracking.
• Help monitor property performance, including occupancy, collections, resident retention, and overall operational efficiency.
• Maintain organized electronic and physical records and ensure timely communication with the Property Manager and corporate management.
• Provide backup support for the Property Manager when needed and demonstrate the ability to assume additional responsibilities as experience grows.

Required Qualifications

• Previous experience in affordable housing, property management, or a related administra