Assistant Property Manager

Association Services Inc.; Wilmington (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to enhance community living through exceptional property management services. This role is pivotal in ensuring smooth operations, high tenant satisfaction, and effective marketing of properties. Ideal for those looking to grow in the property management field, this position offers a dynamic environment with opportunities to develop skills while contributing to a vibrant community. Join a team dedicated to making a positive impact and delivering unparalleled service to residents.

Qualifications

• Minimum 2 years of experience in property management roles.
• Strong organizational and problem-solving abilities.

Responsibilities

• Market and advertise properties through social media.
• Assist prospective tenants with inquiries and applications.
• Provide top-notch customer service to tenants.

Skills

Effective communication

Interpersonal skills

Problem-solving abilities

Organizational skills

Customer service skills

Tools

Property management software

Microsoft Office Suite

Job description

Join to apply for the Assistant Property Manager role at Associa.

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

At SPM Residential Services, we pride ourselves on delivering exceptional property management services while maintaining a strong sense of community. As an Assistant Property Manager, you’ll play a vital role in ensuring smooth operations and high owner and resident satisfaction. We are looking for an experienced Assistant Property Manager to support our multifamily division. This is a fast-paced environment with growth and learning opportunities, ideal for a candidate looking to continue their professional development in the Property Management industry.

How will you make an impact?

The Assistant Property Manager helps the company grow by:

• Market and advertise properties through social media and other platforms
• Assist prospective tenants with inquiries about properties, applications, and leases
• Process rental applications and prepare lease agreements for approval
• Manage applicant and tenant electronic files
• Provide top-notch customer service to tenants, ensuring a positive rental experience
• Assist with maintenance requests and follow up as needed
• Oversee lease violations, renewals, and move-out processes
• Conduct market surveys to stay competitive in the industry
• Support rent collection efforts and balance reminders
• Complete move-in inspections
• Support the property manager with specific tasks
• Perform other assigned duties to support the property management team

Requirements

• Effective communication and interpersonal skills
• Proficiency in property management software and Microsoft Office Suite
• Strong organizational and problem-solving abilities with keen attention to detail
• Ability to work independently while contributing to a team environment
• A customer-first mindset with exceptional service skills
• Minimum 2 years of experience in property management related roles

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Management