Assistant Property Manager

MSB Resources; Washington (District of Columbia); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Bonus

Job summary

MSB Resources, LLC is seeking a Senior Assistant Community Manager for a luxury Class A multifamily property in Washington, DC. The role requires hands-on experience in multifamily operations, including AP/AR, leasing, and resident relations, with a focus on delivering exceptional service to a high-end resident base.

You will work closely with the Community Manager to drive occupancy, revenue, and resident satisfaction, while ensuring compliance, financial reporting, and smooth daily operations

Qualifications

• Experience in full-scope Assistant Community Manager or similar multifamily ops (AP/AR, invoicing, collections, leasing, renewals, resident relations).
• Luxury Class A multifamily experience in high-visibility environments.
• Experience with large institutional property management firms (Greystar, Bozzuto, Camden, Cortland, or equivalent) preferred.
• DC affordable housing experience strongly preferred; others considered.
• Excellent communication, organization, financial administration, and problem-solving skills.

Responsibilities

• Support daily property operations, including accounts payable/receivable, invoice processing, rent collection, reconciliations, and financial reporting.
• Oversee resident accounts, delinquency follow-up, lease enforcement, renewals, move-outs, and collections.
• Manage leasing activities and contribute to occupancy, revenue, and resident retention goals.
• Build strong resident relationships, resolving sensitive or complex concerns with confidence and professionalism.
• Review resident files and maintain accurate documentation, with attention to affordable housing compliance requirements.
• Coordinate daily operations with maintenance and on-site team members to ensure a seamless resident experience.
• Support ownership and corporate reporting, property tours, and communication with commercial partners.
• Step in for the Community Manager as needed, demonstrating leadership, sound judgment, and operational accountability.

Skills

Accounts payable/receivable

Leasing

Resident relations

Financial administration

Communication

Problem-solving

Leadership potential

Tools

Entrata

Job description

Senior Assistant Community Manager – Luxury Multifamily

Location: Washington, DC

Compensation: $31–$39 per hour + bonus

A well-established global real estate investment, development, and property management firm is seeking a Senior Assistant Community Manager for a high-profile luxury mixed-use community in Washington, DC. This Class A property offers an opportunity to work in a highly visible environment alongside residential leadership, commercial partners, ownership, and corporate stakeholders.

This is more than a traditional assistant manager role. The ideal candidate will bring a strong, hands-on understanding of multifamily operations, financial administration, leasing, collections, and resident relations, along with the polish and professionalism required to support a demanding, high-end resident base.

Working closely with an established Community Manager, you’ll take ownership of key operational responsibilities, resolve complex resident issues, and help drive property performance. For an ambitious multifamily professional ready to advance, this role offers a clear path toward a future Community Manager position.

Key Responsibilities

• Support daily property operations, including accounts payable/receivable, invoice processing, rent collection, reconciliations, and financial reporting.
• Oversee resident accounts, delinquency follow-up, lease enforcement, renewals, move-outs, and collections.
• Manage leasing activities and contribute to occupancy, revenue, and resident retention goals.
• Build strong resident relationships, resolving sensitive or complex concerns with confidence and professionalism.
• Review resident files and maintain accurate documentation, with particular attention to affordable housing compliance requirements.
• Coordinate daily operations with maintenance and other on-site team members to ensure a seamless resident experience.
• Support ownership and corporate reporting, property tours, and communication with commercial partners.
• Step in for the Community Manager as needed, demonstrating leadership, sound judgment, and operational accountability.

Qualifications

• Demonstrated experience in a full-scope Assistant Community Manager or equivalent multifamily operations role, including AP/AR, invoicing, collections, leasing, renewals, and resident relations.
• Luxury Class A multifamily experience and the ability to excel in a high-visibility, service-oriented environment.
• Experience with a large institutional property management company such as Greystar, Bozzuto, Camden, Cortland, or a similar operator strongly preferred.
• Washington, DC affordable housing experience strongly preferred; candidates with other affordable housing experience may also be considered.
• Excellent communication, organization, financial administration, and problem-solving skills.
• A polished, professional presence and the ability to manage demanding resident concerns independently.
• Leadership potential and a genuine desire to grow into a Community Manager role.
• Property management software experience preferred; Entrata experience is a plus, but not required.

Why Join?

Join a global real estate investment, development, and property management firm with more than $95 billion in assets under management and operations in 30+ countries. You’ll gain exposure to a sophisticated mixed-use asset, work alongside experienced leadership, and build the skills and visibility to take the next step in your multifamily career.

If you’re an experienced multifamily professional ready to take on greater responsibility and position yourself for Community Manager advancement, this is an opportunity worth exploring.