Assistant Property Manager

United States Digital Space LLC; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

401(k) employer match

Paid vacations

Holidays

Sick time

Job summary

ELS is seeking an Assistant Property Manager in Long Key, Florida to work closely with the General Manager and oversee day-to-day resort operations.

This role serves as the liaison between guests and residents, handling contracts, inquiries and maintenance issues while coordinating staff, vendors and events to uphold ELS standards.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience managing a budget and a team.
• Strong customer service, coordination and administrative skills.
• Basic knowledge of building structures.
• Able to pay meticulous attention to detail.
• Excellent knowledge of Microsoft Office Suite and other web-based applications.
• Valid driver's license, good driving record and current auto insurance.

Responsibilities

• Greet guests and show them the resort, sites or homes, and amenities.
• Execute agreements with new and returning guests/residents and ensure terms are understood.
• Respond to questions and complaints in a timely and professional manner.
• Conduct site inspections and manage guest violations.
• Collect overdue payments and discuss urgent issues.
• Oversee housekeeping and ensure rental units meet ELS standards.
• Plan and execute functions at the resort and manage activities staff.
• Order inventory and obtain estimates for new projects.
• Manage calendars and perform general administrative tasks.
• Manage vendors and vendor contracts and insurance compliance.
• Conduct weekly Competitor Surveys.
• Manage Risk Management and Incident Reporting.
• Ensure guests and residents feel comfortable, valued and appreciated.

Skills

Budget management

Team leadership

Customer service

Administrative skills

Attention to detail

MS Office

Driver's license

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Assistant Property Manager in Long Key, Florida.

What you'll do:

The Assistant General Manager works alongside the General Manager to run the day-to-day operations of the resort. This position acts as the liaison between guests and residents and the General Manager to answer questions and resolve maintenance and tenant issues.

Your job will include:

• Greet prospective customers and show them the resort, sites or homes, and amenities.
• Execute agreements with new and returning guests/residents and ensure that all parties understand the terms and conditions of their contracts.
• Respond to questions and complaints in a timely and professional manner.
• Conduct site inspections and manage guest violations
• Collect overdue payments and discuss other issues that require immediate attention.
• Manage the custodial staff of the resort and oversee housekeeping duties. Ensure that all rental units meet ELS standards.
• Schedule, plan and execute functions at the resort and manage the activities staff.
• Order inventory and obtain estimates for new projects.
• Manage calendars and perform general administrative tasks.
• Manage vendors and vendor contracts and insurance compliance.
• Conduct weekly Competitor Surveys.
• Manage Risk Management and Incident Reporting.
• Ensure guests and residents feel comfortable, valued and appreciated.

Experience & skills you need:

• Bachelor's degree, or a combination of education and equivalent experience.
• 3+ years of experience managing a budget and a team.
• Strong customer service, coordination and administrative skills.
• Basic knowledge of building structures.
• Able to pay meticulous attention to detail.
• Excellent knowledge of Microsoft Office Suite and other web-based applications.
• Valid driver's license, good driving record and current auto insurance.

Benefits:

• medical
• dental
• vision plans
• a generous 401(k) employer match
• paid vacations
• holidays
• sick time

As an Equal Opportunity Employer, we welcome and thank all applicants.