Assistant Manager

Equity LifeStyle Properties; Venice (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) employer match

Paid vacations

Holidays

Sick time

Job summary

Equity LifeStyle Properties in Venice, Florida, is seeking an Assistant Manager to support day-to-day property operations under the Property Manager. You will greet guests and residents, handle questions, resolve maintenance issues and help supervise staff.

The ideal candidate has a bachelor's degree or equivalent, 3+ years managing a budget and a team, strong customer service, and proficient in Microsoft Office.

Qualifications

• Bachelor’s degree, or combination of education and equivalent experience.
• 3+ years of experience managing a budget and a team.
• Strong customer service, coordination and administrative skills.
• Basic knowledge of building structures.
• Able to pay meticulous attention to detail.
• Excellent knowledge of Microsoft Office Suite and other web-based applications.
• Valid driver’s license, good driving record and current auto insurance.

Responsibilities

• Run day-to-day operations alongside the Property Manager.
• Liaise between guests and residents to resolve issues.
• Greet prospective customers and show properties and amenities.
• Execute agreements and explain terms/conditions to guests/residents.
• Respond to questions and complaints in a timely and professional manner.
• Collect overdue payments and address urgent issues.
• Oversee maintenance, custodial staff and housekeeping.
• Schedule and host events at the property.
• Order inventory and obtain estimates for new projects.
• Manage calendars and perform administrative tasks.
• Ensure guests and residents feel comfortable, valued and appreciated.

Skills

Customer service

Coordination

Administrative skills

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

Web-based applications

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Assistant Manager in Venice, Florida.

What you’ll do

• The Assistant Property Manager works alongside the Property Manager to run the day-to-day operations of the property.
• This position acts as the liaison between guests and residents and the Property Manager to answer questions and resolve maintenance and tenant issues.
• Your job will include: Greet prospective customers and show them the property, sites or homes, and amenities.
• Execute agreements with new and returning guests/residents and ensure that all parties understand the terms and conditions of their contracts.
• Respond to questions and complaints in a timely and professional manner.
• Collect overdue payments and discuss other issues that require immediate attention.
• Manage the maintenance and custodial staff of the property and oversee general maintenance, repair of buildings and grounds and housekeeping duties.
• Schedule, plan and execute functions at the property.
• Order inventory and obtain estimates for new projects.
• Manage calendars and perform general administrative tasks.
• Ensure guests and residents feel comfortable, valued and appreciated.

Experience & skills you need

• Bachelor’s degree, or a combination of education and equivalent experience.
• 3+ years of experience managing a budget and a team.
• Strong customer service, coordination and administrative skills.
• Basic knowledge of building structures.
• Able to pay meticulous attention to detail.
• Excellent knowledge of Microsoft Office Suite and other web-based applications.
• Valid driver’s license, good driving record and current auto insurance.

Benefits

• Medical plans
• Dental plans
• Vision plans
• 401(k) employer match
• Paid vacations
• Holidays
• Sick time

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.