ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Toledo (OH); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Vacation/Paid time off

Medical, dental, vision insurance

Apartment discount

401K plan with generous matching

Opportunity for advancement

Job summary

The Gene B. Glick Company is seeking an Assistant Property Manager for Briarwood Toledo, a 200-unit apartment community. You will assist the Property Manager to ensure strong cash flow, proper maintenance, and high resident satisfaction, stepping in when the Property Manager is absent.

Responsibilities include resident communication, tours, move-ins/outs, rent collection, and HUD/Fair Housing compliance. A high school diploma and property management experience are preferred.

Qualifications

• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Fluent in Spanish is a plus.

Responsibilities

• Respond promptly to resident and prospect inquiries by phone and email.
• Follow up with prospects to schedule tours and secure applications.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet prospects, tour units, explain terms, and highlight amenities.
• Close sales, collect deposits, and process applications or waiting lists.
• Follow up with non-leased prospects to complete the sale.
• Verify eligibility of residents per government regulations.
• Assist with marketing surveys.
• Pursue and collect rent; help with delinquencies and filings.
• Investigate complaints and resolve issues per rules.
• Prepare records, reports, and documents; maintain confidentiality.
• Coordinate information with other departments and HUD/Fair Housing compliance.

Skills

Detail oriented

Communication skills

Driver's license

Weekend availability

Travel readiness

Spanish a plus

Education

High school diploma or equivalent

Job description

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 200-unit Briarwood Toledo apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

The Assistant Property Manager must be able to perform the following tasks:

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.