ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Southeastern Hills (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Vacation / PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K with matching

Opportunities for advancement

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our Briarwood of Lexington community.

You will support the Property Manager to ensure cash flow, property upkeep, customer satisfaction, and seamless operation in their absence. You will handle resident inquiries, assist with tours and applications, collect rents, process move-ins/outs, and help maintain accurate records in compliance with HUD and company policies.

Qualifications

• High school diploma or equivalent required.
• Property management experience preferred.
• Must be detail oriented and organized.
• Valid driver's license in state of residence.
• Able to work weekends and travel for training/meetings.
• Effective verbal and written communication in English.
• Spanish language skills a plus.

Responsibilities

• Promptly answer resident and prospect inquiries by phone and email.
• Follow up with prospects to schedule tours and shows.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet residents, tour model/vacant units and explain terms.
• Close sales, collect deposits, and process applications.
• Follow up with prospects to secure leases.
• Determine eligibility of residents per regulations.
• Assist with marketing surveys.
• Pursue and collect rent, assist with delinquencies and filings.
• Investigate complaints and resolve issues per policy.
• Prepare and maintain accurate records and reports.
• Ensure confidential handling of resident data.
• Coordinate information with other departments.
• Conduct all activities in compliance with HUD and Fair Housing.

Skills

High school diploma

Property management experience

Attention to detail

Organizational skills

Driver's license

Travel willingness

Communication skills

English proficiency

Spanish a plus

Education

High school diploma or equivalent

Job description

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 204-unit Briarwood of Lexington apartment community! The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture.

• vacation/paid time off
• paid holidays
• medical
• dental
• vision insurance
• apartment discount
• outstanding 401K plan with generous matching
• excellent opportunity for advancement.