ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Virginia Beach (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Vacation/PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K with matching

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our 200-unit Carriage House Virginia Beach community. The role assists the Property Manager to maintain cash flow, ensure property standards, and deliver resident satisfaction, including managing the property in the manager’s absence.

The position requires strong customer service, organizational skills, and the ability to travel for training. Spanish language skills are a plus and a valid driver’s license is required.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Ability to communicate effectively verbally and in writing.
• Detail oriented and organized.
• Valid driver’s license in state of residence.
• Able to work weekends.
• Willingness to travel for training and meetings.
• Fluent in Spanish is a plus.

Responsibilities

• Promptly answer telephone and email inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents to schedule tours.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour model/vacant units, and explain occupancy terms and local amenities.
• Close the sale with prospective residents and process deposits and applications.
• Follow up with non-leased prospects to secure a lease.
• Determine eligibility of prospective residents per regulations and company procedures.
• Assist with marketing surveys.
• Pursue and collect rent, assist with delinquencies and filings.
• Investigate complaints and resolve issues per rules and regulations.
• Prepare, submit, and maintain accurate records and reports.
• Maintain confidentiality of resident data and coordinate with other departments.
• Ensure compliance with HUD regulations and Fair Housing.

Skills

Excellent communication

Detail oriented

Organized

Customer service

Multitasking

Education

High school diploma

Tools

Driver's license

Job description

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 200-unit Carriage House Virginia Beach apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

The Assistant Property Manager must be able to perform the following tasks:

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.


• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.


• Assist with completing move-ins, move-outs, certifications, and renewals.


• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.


• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.


• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.


• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.


• Assist with marketing surveys.


• Pursue and collect rent payments, assist with delinquencies, and court filings.


• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.


• Prepare, submit, and maintain accurate records, reports, and documents.


• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).


• Provide information and reports in coordination with other departments as needed.


• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.


• Property Management experience preferred.


• Must be detail oriented and organized.


• Must have and maintain a valid driver’s license in the state of residence.


• Able to work a varied schedule including weekends.


• Must be willing to travel for training and meetings.


• Must be able to communicate effectively verbally and in writing.


• Must be able to read and comprehend the English language.


• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.