Assistant Property Manager

SupportWorks Housing; Portsmouth (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization dedicated to making a difference in the lives of vulnerable individuals. As an Assistant Property Manager, you will play a crucial role in managing residential services, ensuring the highest standards of property maintenance, and supporting residents through their challenges. This position offers a dynamic work environment where your contributions will directly impact the community. With a comprehensive benefits package and a culture of support and respect, this is an opportunity to grow professionally while making a meaningful difference in people's lives.

Benefits

Medical, dental, and vision plans

Short and long-term disability insurance

Life insurance at no cost

Employee Assistance Plan (EAP)

403b retirement plan with company match

Generous PTO plan

13 paid holidays

Qualifications

• 3+ years of residential property management experience required.
• Knowledge of housing laws and property management software preferred.

Responsibilities

• Manage public inquiries, tours, and residential services.
• Assist with rent collection and property budget management.
• Inspect units for cleanliness and safety.

Skills

Human relation skills

Communication skills

Attention to detail

Team supervision

Customer service orientation

Education

Residential property management experience (3+ years)

Registered Apartment Managers Certification

CPR and First Aid Certification

Tools

Microsoft Office

OneSite property management software

NextGen property management software

Job description

A career at SupportWorks, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.

The Role : Assistant Property Manager

What You'll Do :

• Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
• Work with the Senior Property Manager to manage the property by assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.
• Coordinate and assemble information for rent increase requests, including market comparables. Also, assist in the maintenance of property management files to include property reports, invoices, current and former resident files.
• Assist in the inspection of occupied and vacant units to insure cleanliness, safety and high quality maintenance. Plus, assist in the preparation for all desk and physical audits by government entities, regulators, funders and partners.

What you'll bring to SupportWorks :

• Good human relation and communication skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
• Great attention to detailed to be able to plan, prioritize, multi-task and meet deadlines in a past paced environment.
• Experience in supervising a team by training, mentoring and motivating staff.
• Self motivated and customer service oriented while adhering to safety protocols.

Qualifications :

• Three+ years of prior residential property management experience
• Experience with Section Eight and Low Income Housing Tax Credits preferred
• Knowledge of applicable federal and state housing laws preferred
• Valid VA Driver's License and reliable transportation
• Computer skills, with working knowledge of the primary Microsoft Office programs
• Knowledge of property management software : OneSite conventional and affordable, NextGen preferred, OR demonstrated or ability and desire to learn these programs
• Registered Apartment Managers Certification, CPR and First Aid Certification preferred

What We Offer : A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term / long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!

SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.

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Assistant Property Manager • Portsmouth, VA, US