Assistant Property Manager

Shelter Corporation; Oakdale (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Shelter Corporation seeks an Assistant Property Manager to support the Real Estate Manager in daily operations across assigned communities, including financial administration, leasing support, and resident relations. This role emphasizes accuracy, collaboration, and customer service.

This full-time onsite position partners with maintenance, resident accountants, and leasing teams to ensure occupancy goals, timely notices, and compliant operations across LIHTC/HUD programs.

Qualifications

• High school diploma or equivalent required.
• 1–3+ years of property management or related experience.
• Experience with affordable housing programs preferred.
• Experience with leasing, collections, and compliance processes.
• Experience with Yardi or similar property management systems preferred.

Responsibilities

• Support daily office operations and ensure coverage.
• Assist with workflows, policies, and acting as the Property Manager as needed.
• Maintain resident ledgers and assist with payment portal setup.
• Manage delinquency, notices, and payment plans.
• Coordinate with maintenance on work orders and unit turns.
• Process applications, leases, move-ins, and move-outs; assist with reporting.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Professionalism

Teamwork

MS Office

Property management software

Education

High school diploma

Tools

Yardi

Job description

Position Summary & Primary Responsibilities

The Assistant Property Manager supports the Real Estate Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.

In addition, this position is responsible for the following:

• Supporting daily office operations and ensuring consistent coverage
• Assisting with workflows, policies, and acting in the Property Manager role as needed
• Work alongside property manager and resident accountant to maintaining accurate resident ledgers; including assisting with resident payment portal set up
• Managing delinquency, notices, and payment plans in alignment with company policy
• Assisting with eviction processes and monthly financial reporting
• Supporting compliance with LIHTC, HUD, and Section 8 program requirements
• Processing certifications and maintaining audit-ready resident files
• Processing applications, leases, move-ins, and move-outs
• Supporting leasing efforts, follow-ups, and occupancy goals
• Responding to resident concerns and coordinating conflict resolution
• Ensuring timely communication and delivery of notices
• Coordinating with maintenance on work orders and unit turns
• Tracking work orders and supporting vendor coordination as needed
• Maintaining accurate records within property management systems
• Assisting with reporting on occupancy, delinquency, and compliance metrics
• Supporting team training and reinforcing operational expectations
• Performing additional duties and special projects as assigned

Education & Experience

• High school diploma or equivalent required
• 1-3+ years of property management or related experience
• Experience with affordable housing programs preferred
• Experience with leasing, collections, and compliance processes
• Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

• Strong organizational and time management skills
• Effective communication and customer service skills
• Ability to manage multiple tasks and priorities
• Attention to detail, particularly in financials and compliance
• Professional demeanor and conduct
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and property management systems

Work Structure & Expectations

• Full-time onsite position
• Standard work hours of 8:30 AM - 5:00 PM
• Two paid 15-minute breaks if minimum 6.5 hours worked daily and 1 unpaid 30 minute lunch Break. One paid 15-minute break if under 6.5 hours worked daily.
• Supports Property Manager in all aspects of property operations
• Expected to maintain strong communication with team members and leadership