Assistant Property Manager

Shelter Corporation; San Antonio (TX); On-site; USD 48,000 - 60,000; Full time

Job summary

Shelter Corporation in San Antonio, TX seeks an Assistant Property Manager to support daily operations of affordable housing communities. You will assist with leasing, collections, compliance, and resident relations, ensuring consistency across all financials and reporting activities.

The role requires 3–5+ years in affordable housing, HUD Section 8 experience, and familiarity with Yardi or similar systems. Strong organizational and customer service skills are essential in a fast-paced team.

Qualifications

• High school diploma or equivalent is required.
• 3–5+ years of affordable housing experience.
• 3+ years HUD experience in project-based Section 8 compliance.
• Experience with leasing, collections and compliance processes.
• Experience with Yardi or similar property management systems.

Responsibilities

• Support daily office operations and ensure coverage.
• Assist with workflows, policies, and Real Estate Manager duties as needed.
• Process rent payments and maintain resident ledgers.
• Manage delinquency, notices, and payment plans per policy.
• Assist with evictions and monthly financial reporting.
• Support LIHTC, HUD, and Section 8 program compliance.
• Process certifications and audit-ready resident files.
• Process applications, leases, move-ins, and move-outs.
• Support leasing efforts, follow-ups, and occupancy goals.
• Respond to resident concerns and assist with conflicts.
• Ensure timely notices and communications.
• Coordinate with maintenance on work orders and unit turns.
• Track work orders and support vendor coordination.
• Maintain records in property management systems.
• Assist with occupancy, delinquency, and compliance reporting.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Professional demeanor

Teamwork

MS Office & PMS

Education

High school diploma or equivalent

Tools

Yardi or similar PMS

Job description

Position Summary & Primary Responsibilities

The Assistant Property Manager supports the Property Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.

In addition, this position is responsible for the following:

• Supporting daily office operations and ensuring consistent coverage
• Assisting with workflows, policies, and acting in the Real Estate Manager role as needed
• Processing rent payments and maintaining accurate resident ledgers
• Managing delinquency, notices, and payment plans in alignment with company policy
• Assisting with eviction processes and monthly financial reporting
• Supporting compliance with LIHTC, HUD, and Section 8 program requirements
• Processing certifications and maintaining audit-ready resident files
• Processing applications, leases, move-ins, and move-outs
• Supporting leasing efforts, follow-ups, and occupancy goals
• Responding to resident concerns and assisting with conflict resolution
• Ensuring timely communication and delivery of notices
• Coordinating with maintenance on work orders and unit turns
• Tracking work orders and supporting vendor coordination as needed
• Maintaining accurate records within property management systems
• Assisting with reporting on occupancy, delinquency, and compliance metrics
• Supporting team training and reinforcing operational expectations
• Performing additional duties and special projects as assigned

Education & Experience

• High school diploma or equivalent required
• 3-5+ years of affordable housing experience
• 3+ years HUD experience in project-based Section 8 compliance
• Experience with leasing, collections, and compliance processes
• Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

• Strong organizational and time management skills
• Effective communication and customer service skills
• Ability to manage multiple tasks and priorities
• Attention to detail, particularly in financials and compliance
• Professional demeanor and conduct
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and property management systems