Assistant Property Manager

Fairfield Property Management; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Fairfield Property Management is looking for an Assistant Property Manager in New Orleans, Louisiana. The ideal candidate will assist the Property Manager in overseeing property operations, ensuring financial targets are met while providing exceptional service to residents. Responsibilities include managing resident interactions, processing payments, and maintaining property records using ResMan software. Candidates should possess a high school diploma and preferably have property management or administrative experience. A commitment to professionalism and customer service is essential.

Qualifications

• High school diploma or GED required.
• Property Management experience preferred; administrative office experience is required.
• Prior experience using ResMan or other related property management accounting software preferred.

Responsibilities

• Assist the Property Manager in managing property operations.
• Maintain accurate records in property management software.
• Collect and post rent, prepare financial reports, and process invoices.
• Resolve resident complaints with patience and tact.

Skills

Organizational skills

Interpersonal skills

Customer service

Proficiency in MS Office

Education

High school diploma or GED

Tools

ResMan property management software

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
• Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.

Fairfield Property Management is seeking an organized and outgoing Assistant Property Manager to join our team! We're looking for a motivated individual who will support our Property Manager in overseeing the on-site operations of our multi-family community. As the Assistant Property Manager, you'll have the opportunity to showcase your exceptional organizational and interpersonal skills while providing administrative support, interacting with current and prospective residents, collecting rent, and coordinating prompt resident service requests. Your passion for customer service and keen eye for detail will have a direct impact on creating a great living experience for our residents.

Job Highlights

• Serves as the right hand to the Property Manager, assisting in leading property management operations to ensure financial targets and compliance standards are met
• Enters and maintains accurate records in the property management software (ResMan) and completes transactions by entering all required transactions in a timely manner
• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
• Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
• Maintains current availability/waiting lists
• Conducts annual and interim recertification
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed
• Remains highly visible and available to residents and the public on a daily basis. Helps resolve any resident complaints or concerns with patience and tact
• Ensures the upkeep of the property by regularly inspecting the property and scheduling maintenance repairs and vendors as needed

Qualifications

• High school diploma or GED required
• Property Management experience preferred; administrative office experience is required
• Experience with Tax Credit, HUD and/or Section 8 housing experience preferred
• Prior experience using ResMan or other related property management accounting software preferred
• Ability to work in a professional, courteous, cooperative, tactful, and patient manner with residents, FPM employees, vendors, suppliers, and members of the public
• Proficiency in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed
• Ability to maintain reliable transportation, a current and valid driver’s license, and vehicle insurance.