ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading property management company seeks an Assistant Property Manager for its vibrant community in Indianapolis. The role involves supporting the Property Manager in maintaining property standards, ensuring customer satisfaction, and effectively managing resident relations. Candidates should possess strong organizational skills and a valid driver's license, with prior property management experience preferred. Join a family-oriented culture and enjoy competitive benefits including paid time off, insurance packages, and advancement opportunities.

Benefits

Vacation/Paid time off

Medical, dental, and vision insurance

Apartment discount

401K plan with matching

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must have and maintain a valid driver's license.

Responsibilities

• Assist Property Manager with cash flow generation and customer satisfaction.
• Answer inquiries from residents and prospective residents.
• Conduct move-ins, move-outs, and lease agreements.

Skills

Detail oriented

Organized

Effective communication

Customer service

Education

High school diploma or equivalent

Property Management experience

Job description

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• Indianapolis, Indiana
• Property Management - Rental Office
• 3339
  
  

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Overview

Job Description

We are looking for an exceptional Assistant Property Manager to join our team at our 380-unit Cambridge Square North apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

The Assistant Property Manager must be able to perform the following tasks:

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
  
  

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.
  
  

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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