Assistant Property Manager

Associations, Inc.; Clayton (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in property management is seeking an Assistant Property Manager to enhance community living experiences. In this dynamic role, you will be instrumental in ensuring smooth operations, from marketing properties to providing exceptional customer service. This position offers a fast-paced environment with ample opportunities for professional growth and development. If you are passionate about property management and committed to delivering top-notch service, this is the perfect opportunity for you to make a significant impact in the community.

Qualifications

• Minimum 2 years of experience in property management roles.
• Strong organizational and problem-solving skills required.

Responsibilities

• Market and advertise properties through social media.
• Assist tenants with inquiries and manage electronic files.

Skills

Effective communication

Interpersonal skills

Organizational abilities

Problem-solving skills

Customer service skills

Tools

Property management software

Microsoft Office Suite

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

At SPM Residential Services, we pride ourselves on delivering exceptional property management services while maintaining a strong sense of community. As an Assistant Property Manager, you’ll play a vital role in ensuring smooth operations and high owner and resident satisfaction. We are looking for an experienced Assistant Property Manager to support our multifamily division. This is a fast-paced environment with growth and learning opportunities, ideal for a candidate looking to continue their professional development in the Property Management industry.

How will you make an impact?

The Assistant Property Manager helps the company grow by:

• Market and advertise properties through social media and other platforms
• Assist prospective tenants with inquiries about properties, applications, and leases
• Process rental applications and prepare lease agreements for approval
• Manage applicant and tenant electronic files
• Provide top-notch customer service to tenants, ensuring a positive rental experience
• Assist with maintenance requests and follow up as needed
• Oversee lease violations, renewals, and move-out processes
• Conduct market surveys to stay competitive in the industry
• Support rent collection efforts and balance reminders
• Complete move in inspections
• Support the property manager with specific tasks
• Perform other assigned duties to support the property management team

Requirements

• Effective communication and interpersonal skills
• Proficiency in property management software and Microsoft Office Suit
• Strong organizational and problem-solving abilities with keen attention to detail
• Ability to work independently while contributing to a team environment
• A customer-first mindset with exceptional service skills
• Minimum 2 years of experience in property management related roles

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.