Assistant Property Manager

Bluecrest Living; Raleigh (NC); On-site; USD 35,000 - 45,000; Part time

Job summary

A leading company in property management is seeking an Assistant Property Manager for a luxury community in Raleigh. The role involves supporting the Property Manager, driving collections, and ensuring excellent customer service. Ideal candidates are organized problem solvers with leasing experience. Join a tech-forward and empowering environment with competitive benefits.

Benefits

Paid Time Off: 120 hours accrued from hire

Holiday Pay: 10 paid holidays

Housing Discounts: 25% off rent for employees

Medical, dental, vision insurance with employer match

401K with 25% company match up to 6%

Performance Bonuses

Qualifications

• Experience as a Leasing Manager or Assistant Property Manager.
• Excellent interpersonal and communication skills.

Responsibilities

• Support the Property Manager and drive delinquency down to zero.
• Lead rent collection efforts proactively.
• Provide exceptional customer experience for residents.

Skills

Problem Solving

Organization

Customer Service

Communication

Education

Leasing Manager or Assistant Property Manager Experience

Tools

Yardi Software

Job description

Assistant Property Manager at Vintage Raleigh West Apartments

Join to apply for the Assistant Property Manager at Vintage Raleigh West Apartments role at Bluecrest Residential

Assistant Property Manager at Vintage Raleigh West Apartments

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Property Manager at Vintage Raleigh West Apartments role at Bluecrest Residential

Who We Are
Since 2004, Bluecrest Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We’ve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset.

We are seeking a progressive Assistant Property Manager to join our team of avid learners; someone passionate about delivering results and making an impact.

Vintage Raleigh West is a 379-unit luxury midrise community offering a range of 1, 2, and 3-bedroom apartments, along with townhomes. Residents enjoy top-notch amenities and a prime location that enhances their living experience.

As the Assistant Property Manager, your mission will be to support the Property Manager and drive delinquency down to zero. While leasing and customer service are the team's primary responsibilities, you will lead all collection efforts and serve as the sales backbone for the community. To achieve this, you will:

• Embrace Bluecrest's culture of empowerment and transparency by engaging in healthy debate with leadership and sharing feedback weekly.
• Always leave a positive first impression of the property and present yourself professionally.
• Maintain a closing rate of 40%+ and a conversion rate of 40%+, per Bluecrest standards.
• Start each day by walking the show path to ensure curb appeal, show units, and amenities sparkle.
• Turn leads into leases; close throughout the tour and always ask for the deposit.
• Encourage electronic payments via the residential portal.
• Lead rent collection efforts proactively, connecting with delinquent residents before the 1st of the month.
• Process and supervise eviction proceedings.
• Inspect apartments after move-outs and move-ins.
• Handle residency inquiries via phone, email, in-person, and social media.
• Collaborate with the office and maintenance teams.
• Provide an exceptional customer experience for residents, prospects, and guests.
• Assist the Property Manager with all operational duties and step in during their absence.

Who You Are

• You are a problem solver.
• You are organized and plan your day effectively.
• You are task-driven and meet deadlines.
• You understand the importance of collections and their impact on the community.
• You embrace change and see opportunities within it.
• You are competitive and motivated to succeed.
• You are creative and willing to voice your ideas.
• You value transparency and healthy debate, using your voice to make a difference.
• You always deliver excellent customer service.
• You see technology as a tool to enhance your work.
• You enjoy marketing and hosting resident events.
• You believe teamwork is essential for a successful property.

Minimum Requirements

• Experience as a Leasing Manager or Assistant Property Manager.
• Leasing experience.
• Excellent interpersonal and communication skills.
• Computer/technology skills; Yardi software preferred.
• Reliable transportation to perform all duties on and off-site.

Benefits

• Paid Time Off: 120 hours accrued from hire.
• Holiday Pay: 10 paid holidays.
• Paid Volunteer Hours: 8 hours annually.
• Housing Discounts: 25% off rent for employees.
• Insurance: Medical, dental, vision, STD, LTD, FSA, HSA with employer match.
• Retirement: 401K with 25% company match up to 6%.
• Travel & Personal Discounts: Rental cars, Verizon, Expedia.
• Certification Reimbursement: Industry certifications like CAM, CPO, EPA, etc.
• Performance Bonuses: Leasing, renewal, CNOI, and more.
• Culture: Tech-forward, transparent, and empowering environment.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Management