Assistant Property Manager

Transwestern; Chicago (IL); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking firm as an Assistant Property Manager, where you will play a vital role in managing properties and enhancing tenant experiences. This dynamic position involves collaborating with the Property Manager on budget development, tenant relations, and property inspections, ensuring exceptional service delivery. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a passion for property management. Embrace the opportunity to contribute to a culture that values collaboration and excellence, while enjoying competitive benefits and a supportive work atmosphere. Your journey to making an impact starts here!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(K) Plan

Competitive Salary

Exciting Work Environment

Qualifications

• 3+ years of property management experience, preferably in commercial/Class A Office.
• Intermediate to advanced MS 365 skills required.

Responsibilities

• Assist with managing properties, budgets, and tenant relations.
• Supervise vendors and perform regular property inspections.

Skills

Customer Service Orientation

Communication Skills

Project Management

Confidentiality

Problem Solving

Education

Bachelor's Degree in Business Management

RPA Designation in Progress

Tools

MS 365 (Word, Excel, Outlook)

Angus Software

MRI Software

Yard Software

CTI Software

Job description

Transwestern Real Estate Services adds value for investors, owners, and occupiers of all commercial property types through comprehensive solutions grounded in sound market intelligence. Part of the Transwestern companies, the firm applies a consultative approach to Agency Leasing, Asset Services, Tenant Advisory + Workplace Solutions, Capital Markets, and Research & Investment Analytics.

Our firm’s award-winning culture and reputation for exceptional service are built on a common purpose – Empowering Good People to do Extraordinary Things Together. This unique approach, reinforced by the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence, creates value for our team members and clients every day.

The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties) and fulfilling the manager’s obligations under the property’s management agreement. The Assistant Property Manager will support the property manager with budget development, preparation of monthly operating reports and client deliverables, tenant billings, collection of rent, processing of property payables, lease abstracting, and administration.

It is also the responsibility of the Assistant Property Manager not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but also to focus on productivity and results.

ESSENTIAL JOB FUNCTIONS

1. Assist with the activities associated with a property or group of properties.
2. Assist with all lease administration duties.
3. Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
4. Perform regular property inspections and complete inspection reports. Recommend alterations, maintenance, and reconditioning as necessary.
5. Assist Property Manager with the development and controlling of operating and capital budgets.
6. Assist Property Manager in preparation of monthly reports for owners.
7. Work with the Property Manager to coordinate tenant improvement and capital projects.
8. Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensure services are provided in compliance with policies, procedures, regulations, and contractual obligations and standards.
9. Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies.
10. Initiate and execute day-to-day operational procedures.
11. Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.
12. Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendums, amendments, and contract approval forms).
13. Track and maintain Energy Star benchmarking data so information is current and accurate.
14. Conduct tenant training meetings to improve building efficiencies.
15. Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
16. Resolve problems to the mutual benefit of the tenant and the owner.
17. Implement and monitor tenant needs assessments.
18. Administer all leases to assure compliance with provisions/agreement.
19. Determine and execute on a timely basis escalations, reconciliations, and rent collections.
20. Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
21. Show space to prospective tenants (requires real estate license where required by state).
22. Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
23. Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
24. Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.
25. Maintain compliance with all TW personnel policies and procedures.
26. Miscellaneous duties or projects as assigned by the property manager.

POSITION REQUIREMENTS

1. A bachelor’s degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.
2. RPA designation in progress preferred.
3. Possess Real Estate License where required by state law.
4. A minimum of 3 years of property management experience, preferably in commercial/Class A Office management.
5. Must have intermediate to advanced MS 365 Word, Excel, and Outlook proficiencies.
6. Angus and accounting software such as MRI, Yard, or CTI preferred proficiencies.
7. Ability to keep information strictly confidential.
8. Strong desire to succeed in an entrepreneurial environment.
9. Must be able to handle multiple projects, changing priorities, and a continually heavy workload.
10. Exceptional oral and written communication skills.
11. Strong customer service orientation.

WORK SHIFT

LOCATION

Chicago, IL

Transwestern’s Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace diversity, equity, and inclusion – not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Transwestern offers an exciting work environment, competitive salary, and excellent benefits, which include medical, dental, and vision coverage, as well as a 401(K) plan. Transwestern is an Equal Opportunity Employer.

Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references.

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story.