Assistant Property Manager

Sage Ventures, LLC; Capitol Heights (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PTO – 15 days

Medical, vision, dental

401K with a company match

Employee Assistance Program

20% rental discount at properties

Professional development in multi‑unit

Job summary

Sage Ventures, LLC is seeking an Assistant Property Manager to support the property manager, oversee leasing staff, and manage tenant relations in the greater Baltimore/Washington region.

You will handle collections, rent payments, lease renewals, and provide excellent customer service to residents, while ensuring accurate reporting and coordinating retention activities.

Qualifications

• At least 1 year of property management industry experience.
• 2+ years of customer service experience.
• Strong organizational skills and the ability to multi-task.
• Proficient with Microsoft Office; YARDI or similar PM software preferred.
• Excellent written and verbal communication; background check and drug test required.

Responsibilities

• Provide full support to the property manager and oversee leasing staff.
• Coordinate retention activities and tenant relations.
• Handle collections and rent payments; oversee move-in/move-out.
• Prepare timely and accurate reporting.
• Back up for team members as needed.
• Perform other responsibilities as directed by supervisor.

Skills

Customer service

Organizational skills

Multitasking

Written communication

Verbal communication

Tools

Microsoft Office

YARDI or similar PM software

Job description

Assistant Property Manager

Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.

Position Summary

The Assistant Property Manager is responsible for providing full support to the property manager by overseeing leasing staff and all aspects of tenant relations: Serving as a liaison between management and the residents by coordinating retention activities, handling collections and rent payments, lease renewals, and overall customer service.

Essential Functions

• Ensure excellent, effective, and timely customer service/communication with residents.
• Manage Collections
• Oversee leasing & Move-in process
• Manage renewal process
• Manage move-out process
• Ensure accurate and timely reporting
• Complete administrative tasks
• Serve as a backup for team members as needed
• Any other responsibilities deemed necessary by your supervisor

Requirements

• At least one year of property management industry experience required
• 2+ years of experience customer service
• Strong organizational skills
• Must be able to multi-task
• Proficient with Microsoft Office
• YARDI or similar property management software preferred
• Excellent written and verbal communication skills are a must
• Background check and drug test required

Benefits

We offer competitive salaries and excellent benefits, including:

• PTO – 15 days
• Medical, vision, dental
• 401K with a company match
• Employee Assistance Program
• 20% rental discount at our properties
• Professional development in the multi-family housing industry

Sage Ventures is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.