Leasing Consultant

Sage Ventures, LLC; Alexandria (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salaries

Job summary

Sage Ventures, LLC is seeking a Leasing Consultant to manage leasing, marketing and resident relations for residential properties in the Alexandria area. You will convert inquiries into tours and leases, handle renewals, and coordinate maintenance with the team.

The role requires strong customer service, sales and communication skills, with a flexible schedule including evenings and weekends. Competitive salaries and benefits are offered by Sage Ventures.

Qualifications

• 2 years of experience in customer service.
• Strong professionalism, communication and people skills.
• Superior sales skills with excellent attention to detail.
• Well organized with ability to prioritize and multi-task.
• Team oriented with ability to work independently on occasion.
• Proficient in MS Office and knowledge of Internet, Email and Social Media.
• Verbal, math and reasoning skills.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Assist Property Manager in marketing strategies to increase traffic and leads.
• Convert phone calls to tours, tours to leases, and online leads to tours/leases.
• Monitor renewals and follow up on notices.
• Gather market data and monitor advertising effectiveness.
• Prepare lease paperwork and handle resident inquiries.
• Provide first-class customer service to prospects and residents.
• Address resident concerns and coordinate maintenance requests with the team.
• Engage in outreach marketing to attract prospective residents.
• Conduct market surveys and compare with competitor communities.
• Maintain open communication with the Property Manager.

Skills

Customer service

Sales skills

Communication

Organization

Multitasking

Team oriented

MS Office

Internet/Email/Social Media

Verbal/Math/Reasoning

Flexible schedule

Education

Tools

MS Office

Internet

Email

Social Media

Job description

Overview:

As a Leasing Consultantyou will be responsible for the leasing, marketing and maintaining positive resident relations of residential apartments, including:

• Assist Property Manager in developing and implementing effective marketing strategies to increase property traffic and internet leads.
• Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area.
• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork.
• Receive all telephone calls and in-person visits. Listen to resident requests and concerns.
• Develop and maintain first class customer service relationships with prospects and residents.
• Manage and resolve resident concerns.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, etc. Follow up on a timely basis.
• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Conduct market surveys and shop competitive communities.
• Maintain open communication with Property Manager.

We are looking for a candidate that has the following:

• 2 years of experience in customer service
• Strong professionalism, communication and “people skills”
• Superior sales skills with excellent attention to detail
• Well organized with the ability to prioritize and multi-task
• Team oriented with ability to work independently on occasion
• Computer skills, MS Office and knowledge of Internet, Email and Social Media
• Verbal, math and reasoning skills.
• Ability to work a flexible schedule, including evenings and weekends.

Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively-run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.

We offer excellent benefits and competitive salaries.

Sage Ventures is an equal opportunity employer.

Full Time