Assistant Property Manager

ZRS Management; Fallbrook (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Housing discounts

Vacation

Paid holidays

401k with employer match

Job summary

ZRS Management is seeking an Assistant Property Manager in Fallbrook, CA to support leasing efforts and day-to-day property operations. You will collect rent, process applications, and assist with budgeting while maintaining high service standards and community guidelines.

The role requires a high school diploma, some property management experience, and the ability to work independently or with a team. This is a full-time on-site position with potential weekend hours.

Qualifications

• Demonstrates excellent computer, verbal, math and reasoning skills.
• Strong negotiation and sales abilities are essential.
• Leads with interpersonal and organizational strengths.
• 优秀时间管理和细致关注细节的能力。
• 熟练使用 MS Excel/Word/Office，熟悉网络与电子邮件。

Responsibilities

• Collect rent in a timely manner and post revenue data accurately.
• File evictions when applicable and stay informed on local laws.
• Issue lease violations and coordinate with the property manager.
• Review and approve applications with proof of income per guidelines.
• Audit move-ins and ensure all documents and payments are complete.
• Ensure residents’ billing is accurate and up-to-date.
• Prepare monthly reports per company guidelines.
• Assist with budgeting, coding, and bill uploads for approval.
• Troubleshoot and resolve resident issues with the team.
• Take tours and assist with leasing when needed.
• Handle escalated service requests while upholding CS standards.
• Support property manager to meet occupancy and leasing goals.
• Assist with resident events and maximize renewals.
• Work weekends as needed.

Skills

Computer skills

Verbal skills

Math skills

Reasoning skills

Negotiation

Sales skills

Leadership

Interpersonal skills

Organization

Time management

Confidentiality

Independent & team work

Education

High school diploma

Post-secondary in business or property management

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Internet & Email

Property management software (OneSite, Yardi, RealPage, Knock, RentCafe, ResMan)

Job description

Job Description

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.

The Assistant Property Manager primary focus shall include but not limited to:

• Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
• File evictions when applicable, and be informed of local laws and policies.
• Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
• Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
• Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
• Ensure that all residents' current and futured scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
• Troubleshoot and resolve resident situations before being escalated to the property manager.
• Assist with leasing when necessary and take tours.
• Take escalated service requests and work with the property team to ensure adherence to customer service standards.
• Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
• Assist Property Manager with hosting resident functions and maximizing resident renewals
• May need to work one weekend a month,

Qualifications

• ValidDriversLicense
• 1+ experience in property management or real estate preferred
• High school diploma a must, post-secondary preferred in units in business, or property management.

Skills, Knowledge and Abilities

• Demonstrate excellent computer skills, verbal, math, and reasoning skills
• Demonstrate strong negotiating and sales abilities
• Possess strong leadership; interpersonal and organization skills
• Possess effective time management skills and attention to detail
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
• Knowledge of Internet, Email, and social media as it pertains to marketing of community
• Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock,RentCafe, Resman, etc.
• Knowledge of business practices and principles
• Ability to handle multiple projects and tasks
• Ability to cope with stress in a composed manner
• Ability to respect and maintain confidentiality
• Ability to work independently as well as collaboratively in a team environment.
• Flexible to work evenings, weekends, and holidays as needed.

We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!

We are an Equal Opportunity Employer

Drug Free Work Place

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.