Assistant Property Manager

Avita Property Management; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to support property operations and ensure customer satisfaction. This role involves managing daily tasks, assisting in leasing activities, and maintaining property standards. The ideal candidate will have strong customer service and organizational skills, contributing to a positive living experience for residents. Join a dynamic team where your contributions will directly impact the community and help foster a welcoming environment. If you are ready to take the next step in your property management career, this is the opportunity for you.

Qualifications

• 1+ years of leasing experience required, ideally in affordable housing.
• Strong customer service, organizational, and communication skills essential.

Responsibilities

• Assist in daily operations and manage office in the absence of the PM.
• Show apartments, process applications, and ensure lease agreements are completed.
• Handle resident complaints and provide excellent customer service.

Skills

Leasing Experience

Customer Service Skills

Supervisory Skills

Organizational Skills

Basic Accounting Skills

Communication Skills

Attention to Detail

Multitasking

Education

High School Diploma

Job description

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Job Overview

Under the supervision of the Property Manager, the Assistant Property Manager assists in day-to-day operations. Responsibilities include ensuring satisfactory cash flow, maintaining the property to Avita standards, and ensuring customer satisfaction.

Compensation and Schedule

Starts at $26/hour

Schedule: Monday through Friday, 8:50 am - 6:30 pm (off weekends)

Job Duties

1. Manage office and teams in the absence of the PM, including handling all monies and ensuring daily bank deposits.
2. Show apartments, process applications, and ensure proper completion and renewal of lease agreements.
3. Coordinate move-ins and move-outs.
4. Maintain confidentiality of resident files and data.
5. Post rent, prepare bank deposits, and handle late notices and lease renewal letters.
6. Assist with eviction processes following legal procedures.
7. Prepare weekly traffic and renewal reports.
8. Update advertising files and inspect vacated apartments for security deposit disposition.
9. Train new employees as needed.
10. Ensure accurate collection and recording of resident payments.
11. Participate in resident relations and retention activities.
12. Address resident complaints promptly and professionally.
13. Provide excellent customer service to residents and prospects.

Additional Responsibilities

1. Attend required training sessions.
2. Drive company vehicles as needed.
3. Supervise in the absence of the Community Director.
4. Perform other duties as assigned.

Skills, Education, and Experience

• At least 1 year of leasing experience required.
• Experience with affordable housing preferred but not mandatory.
• Ability to interpret technical procedures and regulations related to the multifamily industry.
• Basic accounting skills, including commissions and discount calculations.
• Strong supervisory, customer service, and sales skills preferred.
• Organizational, multitasking, communication skills, attention to detail, and basic computer skills.
• Must pass background check, drug screen, and possess a valid Driver's License without restrictions.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management