Assistant Property Manager, Multifamily (Floating)

Cushman Wakefield Multifamily; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading property management company is seeking an Assistant Property Manager to maintain community standards and ensure high service levels. The role involves managing daily operations, assisting with budgeting, and fostering a positive living environment for residents. Ideal candidates will have strong communication skills and property management experience.

Qualifications

• Minimum 3 years of property management experience.
• At least 1 year of management experience.

Responsibilities

• Ensure smooth operation of the community in a fast-paced environment.
• Assist with operations including maintenance, budgeting, and marketing.
• Provide superior customer service and communication to residents.

Skills

Effective communication

Customer service skills

Proficiency in Microsoft Office

Sales skills

Education

Bachelor’s Degree

High School Diploma

Job description

Job Title

Assistant Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They build and motivate high-performing teams to maximize property performance.

Essential Job Duties

1. Ensure the smooth operation of the community in a fast-paced environment.
2. Assist the Property Manager with operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
3. Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising efforts and client traffic.
6. Support the team by embodying the Cushman & Wakefield mission to be the best national management company.
7. Assist with daily operations of the on-site team, ensuring policy adherence.
8. Maintain effective staff through interviewing, hiring, and coaching.
9. Maintain residents' files per standards.
10. Foster a positive living environment through conflict resolution and follow-up.
11. Manage community budget and finances.
12. Coordinate with leasing staff to meet leasing and marketing goals.

Core Competencies

• Effective communication and customer service skills.
• Proficiency in Microsoft Office and internet navigation.
• General office, bookkeeping, and sales skills with excellent communication skills.
• Ability to set leasing goals and improve staff performance.
• Supervise daily team operations, ensuring policy compliance.
• Ability to manage a team effectively.
• Perform other duties as assigned.

Educational Requirements

• Bachelor’s Degree preferred.
• High School Diploma, GED, or vocational training required.

Experience Requirements

• Minimum 3 years of property management experience.
• At least 1 year of management experience.

Work Environment

Professional office setting; routine use of standard office equipment; travel between properties in varying weather conditions.

Physical Demands

Standing, walking, ascending/descending stairs, outdoor travel, occasional lifting up to 25 pounds, and operating office machinery.

Other Duties

This description is not exhaustive; duties may change or be added as needed.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADA, contact 1-888-365-5406 or email us, referencing the job title and location.