Assistant Property Assistant

Broad Management Group; Tyler (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Broad Management Group in Tyler, TX is seeking an Assistant Property Manager to support the property manager in daily operations for a multi-family property. You will handle tenant relations, leasing activities, and coordinate maintenance to ensure smooth operation.

This role emphasizes excellent customer service, strong organizational skills, and the ability to work with vendors and residents. Experience in property management and familiarity with landlord-tenant laws are preferred.

Qualifications

• Previous experience in property management, leasing, or real estate administration.
• Strong communication, interpersonal, and customer service skills.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in Microsoft Office Suite and property management software.
• Knowledge of landlord-tenant laws, Fair Housing regulations, and property management best practices.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills and ability to handle multiple tasks and priorities simultaneously.
• Real estate license or certification (preferred but not required).

Responsibilities

• Oversee day-to-day operations with property manager.
• Respond to tenant inquiries promptly and professionally.
• Assist with leasing, show units, screen applicants, prepare leases.
• Coordinate move-in/out, inspect properties, document conditions.
• Assist with rent collection and delinquency management.
• Coordinate maintenance with staff and contractors.
• Maintain records of expenses, income, leasing activity, work orders.
• Conduct regular property inspections for safety and improvements.
• Ensure compliance with lease terms and legal requirements.
• Coordinate with vendors for bids and services.
• Stay updated on industry trends and regulations.

Skills

Property management

Leasing

Customer service

Communication

Organizational skills

Time management

Teamwork

Education

Real estate license (preferred)

Tools

MS Office

Property management software

Job description

Description

The Assistant Property Manager plays a key role in supporting the property manager in overseeing the daily operations and management of a multi-family property. This position involves assisting with administrative tasks, tenant relations, leasing activities, and maintenance coordination to ensure the smooth and efficient operation of the property.

Requirements

Responsibilities:

• Assist the property manager in overseeing the day-to-day operations of the property, including tenant relations, leasing, maintenance, and administrative tasks.
• Respond promptly to tenant inquiries, concerns, and requests, providing excellent customer service and resolving issues in a timely and professional manner.
• Assist with the leasing process, including showing available units to prospective tenants, conducting screenings, and preparing lease agreements in accordance with company policies and regulations.
• Coordinate move-in and move-out processes, conducting property inspections, documenting conditions, and ensuring smooth transitions for tenants.
• Assist with rent collection and delinquency management, following up with tenants on overdue payments and implementing appropriate procedures as necessary.
• Collaborate with maintenance staff and contractors to schedule and oversee property repairs, preventive maintenance, and renovations, ensuring the property is wellmaintained and in compliance with safety regulations.
• Assist in maintaining accurate records of property expenses, income, leasing activity, and maintenance work orders.
• Assist in conducting regular property inspections to identify maintenance issues, safety hazards, and areas for improvement.
• Assist in implementing and enforcing property policies, rules, and regulations, ensuring compliance with lease agreements and legal requirements.
• Assist in coordinating with vendors, suppliers, and service providers to obtain competitive bids and ensure quality services are delivered.
• Stay updated on industry trends, market conditions, and legal requirements related to property management.

Qualifications:

• Previous experience in property management, leasing, or real estate administration.
• Strong communication, interpersonal, and customer service skills.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in Microsoft Office Suite and property management software.
• Knowledge of landlord-tenant laws, Fair Housing regulations, and property management best practices.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills and ability to handle multiple tasks and priorities simultaneously.
• Real estate license or certification (preferred but not required).

Compensation: Competitive salary and generous benefits package

Job Type: Full-time

Schedule: 8 hour shift

Experience: Assistant Property Manager: 2 years (Required)

Work Location: In person

This position requires Broad Management uniform to be worn

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