Assistant Project Manager - Restoration Projects & Team Lead

Servpro of St. Louis Central; Wentzville (MO); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Servpro of St. Louis Central is seeking an Assistant Project Manager to guide fire and water restoration jobs from start to finish, set up efficient workflows, coordinate resources, document work orders, and ensure safety and quality per SERVPRO standards.

You will supervise Production Technicians, communicate with customers, track progress, resolve issues promptly, and maintain professional relationships while protecting property and delivering dependable service.

Qualifications

• Requires High school diploma or GED.
• Demonstrates strong interpersonal and customer service skills.
• Excellent verbal and written communication abilities.
• Basic computer skills required.
• Attention to detail is essential.
• Experience in cleaning/restoration preferred.
• Ability to travel locally or out of state when necessary.
• IICRC certifications preferred.
• Carpentry skills are a plus.

Responsibilities

• Manage and complete jobs according to SERVPRO processes per work order. Establish efficient job flow and coordinate requirements.
• Follow safety procedures and ensure a clean, safe job site; monitor customer needs.
• Supervise Production Technicians and manage workflow, with focus on service quality and customer satisfaction.
• Develop clear job scoping with scope sheets, photos, and supporting docs in the estimating database.
• Coordinate job site activities, assign tasks to Technicians, and ensure timely completion.
• Coach and train Production Technicians on processes and certifications; model professional behavior.
• Complete documentation, obtain authorizations, and perform job walk-throughs with customers.
• Maintain and monitor drying and other logs; communicate progress and changes with customers.
• Protect equipment and assets; ensure franchise property is used responsibly.

Skills

Interpersonal skills

Customer service

Verbal and written communication

Basic computer skills

Attention to detail

Experience in cleaning/restoration

Ability to travel locally or out of</p

IICRC certifications

Carpenter skills

Education

High school diploma/GED

Job description

Servpro of St. Louis Central is seeking an Assistant Project Manager to guide fire and water restoration jobs from start to finish, set up efficient workflows, coordinate resources, document work orders, and ensure safety and quality per SERVPRO standards.

You will supervise Production Technicians, communicate with customers, track progress, resolve issues promptly, and maintain professional relationships while protecting property and delivering dependable service.