Assistant Program Supervisor - Clinic Ops & People Lead

Crossroads-Treatment-Centers; Feasterville-Trevose (Bucks County); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

PTO

401K with match

Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Maternity/Paternity leave

Mental Health day

Calm subscription

Job summary

Crossroads Treatment Centers is seeking an Assistant Program Supervisor to support clinic operations and staff. The role focuses on enforcing policies, staff development, and ensuring smooth daily activities across assigned centers.

The ideal candidate has supervisory experience and familiarity with opioid use disorder treatment settings. Local travel to Feasterville and Philadelphia centers is required, with varied hours and some weekend work.

Qualifications

• Highschool Diploma or GED required.
• Experience preferred in Office Based Opioid Treatment programs and supervisory roles.
• Experience working with individuals with substance use disorders or mental health conditions.

Responsibilities

• Create and foster an environment that supports Crossroads Mission and Inspire Culture.
• Support and reinforce Crossroads policies and procedures.
• Assist Program Supervisor in achieving KPI targets: Census, Attrition, EBITDA and NPS.
• Partner with Program Supervisor on employee relations matters and interviewing for open positions.
• Assist with onboarding and training of new team members and ensure policy adherence.
• Schedule staffing and manage timecards for centers.
• Serve as primary point of contact for patient concerns and escalate as needed.

Skills

Supervisory experience

Staff scheduling

Interpersonal skills

Employee relations

Education

Highschool Diploma or GED

Job description

Crossroads Treatment Centers is seeking an Assistant Program Supervisor to support clinic operations and staff. The role focuses on enforcing policies, staff development, and ensuring smooth daily activities across assigned centers.

The ideal candidate has supervisory experience and familiarity with opioid use disorder treatment settings. Local travel to Feasterville and Philadelphia centers is required, with varied hours and some weekend work.