Assistant Program Manager

Advocates; Worcester (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a compassionate Assistant Program Manager to join their dedicated team. In this role, you will supervise residents and Direct Care Staff, ensuring a supportive environment that fosters independence and growth. You will play a crucial part in coordinating schedules, assisting with daily activities, and ensuring the safety of all program participants. This role offers the chance to make a meaningful impact in the lives of individuals while enjoying a supportive workplace that values diversity and inclusion. If you're ready to contribute to a vibrant community and help others thrive, this opportunity is perfect for you.

Benefits

Generous perks of employment

Room for advancement

Healthy work-life balance

Qualifications

• High School Diploma/GED required; Associate’s Degree preferred.
• One year of related experience is essential.

Responsibilities

• Supervise residents and Direct Care Staff, ensuring safety and compliance.
• Assist with medication management and functional skills training.

Skills

Effective communication

Organizational skills

Judgment

Independence

Cultural competence

Education

High School Diploma/GED

Associate’s Degree

Tools

Basic computer knowledge

Job description

Overview

*Starting rate $20.25/hour*

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

The Assistant Program Manager is responsible for the supervision of residents and Direct Care Staff. This role is responsible for assisting with the schedules, appointments and activities of the program participants as well as the daily operations of the house under the supervision of the Program Manager. The Assistant Program Manager will participate in the daily care of the residents and coordinate with Direct Care Staff as it pertains to resident documentation and paperwork.

Are you ready to make a difference?

Minimum Education Required: High School Diploma/GED

Additional Shift Details: Tues- 7-3pm, Wed 3-11pm, Thru 3-11pm, Fri 7-3pm, Sat 7-3pm

Responsibilities:

• Collaboratively identify goals and objectives with program participants. Actively participate in in-service planning meetings and development of individualized goals. Assist with writing service plans and ensure implementation and successful follow through. Assist program participants with taking medications and with community living skills.
• Assist program participants with functional skills training to increase independence in areas related to directing support, healthcare management, emergency management, and daily living activities (ADLs). Report changes in program participants’ status or behavior to the Program Manager, Residential Program Nurse, and/or Residential Program Director.
• Oversee program participants’ safety and fire safety procedures to include: fire drills, training of staff and residents, oversight of Personal Emergency Response System (PERS) and Emergency Evacuation Plan.
• Assist with staff scheduling to ensure program coverage and budgetary compliance.
• Actively participate in program participant, family, team, and staff meetings.
• Complete all documentation and Incident Reports in accordance with funder requirements and Agency/Program established deadlines.
• Supervise and assist in coordinating program activities.

Qualifications:

• Associate’s Degree and one year of related experience.
• Ability to communicate effectively verbally and in writing, and the ability to use good judgment.
• Ability to organize, prioritize, plan, and complete tasks independently.
• Must have basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle, and be willing to use it to transport clients.
• Strongly prefer a candidate with a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.