Assistant Program Manager

Familylinks; Monroeville (Allegheny County); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate RESPOND Assistant Program Manager to lead residential programs within their Youth and Family Services division. This dynamic role involves overseeing daily operations, ensuring compliance, and collaborating with a multidisciplinary team to provide exceptional support. Ideal candidates will have a strong understanding of Trauma-Informed Care and ABA therapy techniques. Join a dedicated organization committed to making a positive impact in the community and enjoy a range of benefits, including generous PTO, medical insurance, and opportunities for professional growth.

Benefits

Opportunity for low to no cost medical insurance

Free Dental/Vision Insurance

Generous PTO

Paid Holidays, Clearances, and Training

Employee Recognition Program

Employee Referral Program

Tuition Reimbursement

403(b) Retirement Plan w/ Employer Match

Qualifications

• Bachelor's degree in Mental Health, Social Work, or related field required.
• 2+ years of applicable experience preferred.

Responsibilities

• Oversee day-to-day operations and staff support.
• Ensure program compliance and implement quality assurance processes.
• Collaborate with multidisciplinary teams for program growth.

Skills

Trauma-Informed Care

ABA Therapy Techniques

Staff Management

Program Compliance

Collaboration

Education

Bachelor's Degree in Mental Health

Associate's Degree with 2+ years of experience

Job description

The RESPOND Assistant Program Manager at Familylinks plays a pivotal role in leading residential programs within the Youth and Family Services division. Your responsibilities include supporting overseeing day-to-day operations, overseeing staff support, and ensuring program compliance. Collaboration with a multidisciplinary team from Western Behavioral Health (WBH) is integral, involving coordination with a psychiatric nurse, BCBA behavioral analyst, psychiatrist, and behavioral health counselors. This role requires understanding of Trauma-Informed Care and an ability to implement ABA therapy techniques.

About Familylinks:

For over six decades, Familylinks has served the diverse communities of Western Pennsylvania. Last year alone, we supported over 11,000 people of all ages, backgrounds, and beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We seek dedicated and passionate individuals to help us continue making a difference. Familylinks offers family-centered services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

What perks does Familylinks offer?

• Opportunity for low to no cost medical insurance
• Free Dental/Vision Insurance
• Generous PTO
• Paid Holidays, Clearances, and Training
• Employee Recognition Program
• Employee Referral Program
• Tuition Reimbursement and Eligibility for Student Loan Forgiveness
• Optional 403(b) Retirement Plan w/ Employer Match
• Work in collaboration with Billing and the Program Quality and Compliance program to develop and implement behavioral/mental health Quality Assurance processes and in compliance with all Federal, State, County, and funder requirements and/or licensing.
• Maintain records to meet County, State, and Federal clinical documentation requirements including preparation for monitoring visits and corrective action plan development and execution.
• Ensure compliance with health and safety procedures and instruct staff accordingly.
• Interview, hire and evaluate staff, maintain approved staffing levels.
• Establish and maintain positive working relationships with individuals from outside agencies/organizations including meetings within the community and outreach for program growth opportunities.
• Oversee clinical process, methodology, crisis and emergencies.
• On-Call rotation responsibilities within the program.
• Responsible for the expenditure of revenues for the department/program according to established budgets.
• Oversee purchasing and expense reconciliation process.
• Bachelor's Degree in Mental Health, Social Work, or related field or Associate's Degree with 2+ years of applicable experience.
• Another combination of education and experience will be considered.
• Individuals not licensed or PCB credentialed must be able and willing to do so upon hire and obtain licensure or PCB certification.
• A valid driver's license along with access to a reliable vehicle.

Working Conditions

• Work is typically office-based with attendance at external meetings, committees and conferences required at times.
• On call responsibilities and schedule flexibility to meet program needs.
• Must be able to work and travel to the various Familylinks offices including traveling out of area.
• Ability to lift and carry up to ten (10) pounds

Familylinks takes pride in its status as an Equal Opportunity Employer. Our policies, applicable to both current team members and prospective candidates, prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status.

Find other positions that you may be interested in here: https://familylinks.e3applicants.com/careers