Assistant Program Manager Residential Program

BRIDGEMARK INC; Warwick (RI); On-site; USD 45,000 - 65,000; Full time

Job summary

An established industry player in behavioral health is seeking an Assistant Program Manager to support daily operations in a dynamic residential program. This role is crucial for ensuring smooth coordination of staff and client services, while promoting compliance and maintaining a structured environment. The ideal candidate will have a background in human services, strong organizational and communication skills, and the ability to lead effectively in a 24/7 setting. Join a dedicated team making a difference in the lives of those in recovery and enjoy opportunities for advancement and professional growth.

Benefits

Health Insurance

Opportunity for Advancement

Paid Time Off

Training & Development

Wellness Resources

Qualifications

• 2+ years of experience in a residential or behavioral health setting.
• Strong organizational and communication skills are essential.

Responsibilities

• Assist with scheduling and coverage coordination of BHTs.
• Monitor daily operations including facility safety and client routines.
• Support onboarding and training of new BHTs.

Skills

Organizational Skills

Communication Skills

Leadership

Education

Associate’s Degree in Human Services

Bachelor’s Degree in Human Services

Job description

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Bridgemark is a nonprofit behavioral health organization providing comprehensive substance use treatment services, including residential, outpatient, and transitional housing programs. Our 35-bed men's residential facility offers a structured, recovery-focused environment to support long-term wellness.

Position Summary: The Assistant Program Manager supports the daily operations of the residential program and ensures smooth coordination of behavioral health technician (BHT) coverage, shift leadership, and client services. Working in close partnership with the Program Manager and Clinical Supervisor, this role maintains consistency and structure across all shifts, promotes compliance with agency policies, and provides hands-on leadership in a dynamic 24/7 setting.

Key Responsibilities:

Assist with scheduling, coverage coordination, and oversight of BHTs and shift leads

Ensure adherence to staffing ratios and shift overlap protocols

Monitor daily operations including facility safety, cleanliness, and client routines

Respond to incidents, document issues, and communicate with leadership appropriately

Act as program lead in the absence of the Program Manager

Support onboarding, training, and supervision of new BHTs and team leads

Work collaboratively with the Clinical Supervisor to support therapeutic programming and client transitions

Participate in audits, inspections, and licensing preparation tasks as needed

Minimum Qualifications:

Associate’s or Bachelor’s degree in Human Services or related field

Minimum of 2 years experience in a residential or behavioral health setting

Supervisory or shift lead experience preferred

Strong organizational and communication skills

Ability to work flexible hours, including weekends or evenings, as needed