Assistant Program Director

Behavioral Health Network, Inc.; Westfield (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Dental/vision

Retirement match

Paid time off

Mileage reimbursement

Training & development

Internal advancement

Job summary

Behavioral Health Network (BHN) is seeking an Assistant Program Director for the Adult Community Clinical Services (ACCS) program in Western Massachusetts. You will supervise the ACCS team, oversee daily operations, and coordinate staff performance while providing clinical and administrative leadership.

The role requires a Master's degree in related field and 1–2 years of supervisory experience; licensure is preferred or pursued as required.

Qualifications

• Minimum 1-2 years of supervisory experience required.
• Broad knowledge of mental illness and treatment techniques in adults.
• Clinical licensure preferred or pursuit of independent license.

Responsibilities

• Provide overall clinical and administrative supervision of the ACCS team.
• Oversee day-to-day program operations, scheduling, and staff performance.
• Lead staff meetings and program planning; develop orientation and training.
• Hire new employees with ACCS Sr. Program Manager approval.
• Address staff performance issues and conduct annual evaluations.
• Monitor staffing schedules to ensure adequate coverage.

Skills

Supervisory experience

Clinical leadership

Program management

Staff scheduling

Education

Master's degree in Social Work/ Psychology/ Mental Health Counseling/ Marriage & Family Therapy

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts! We are also proud to be a Certified Great Place to Work. BHN is currently seeking an Assistant Program Director to join our Adult Community Clinical Services (ACCS) Program!

What We Offer

• Comprehensive benefits including health, dental, vision, and retirement match
• Generous paid time off and holidays
• Mileage reimbursement for community-based work
• Ongoing training, supervision, and professional development
• Career advancement opportunities with one in three positions filled internally
• A supportive, mission-driven work environment
• Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

Pay: $70,000 - $80,000 per year

What You'll Do

As the Assistant Program Director, you will be responsible for the overall clinical and administrative supervision of the ACCS team, staff, and functions, including the day-to-day oversight of the program, supervision of the staff, scheduling, personnel management, and program quality and development. Provide administrative leadership (Administrator in Charge), oversight and direction for the Integrated team through the Licensed Practitioner of the Healing Arts (LPHA). Provide day-to-day clinical and administrative supervision to LPHA's, Lead DC III, Lead Peer, Substance Use Counselor where assigned. Chair program planning meetings and staff meetings. With Sr. Program Manager and LPHAs, develop and implement orientation and training programs for staff. Hire new employees with the approval of the ACCS Sr. Program Manager. Respond to difficulties or complaints related to staff member's job performance. Provide clinical supervision of licensed staff and other staff as required, assists with selecting intervention strategies for individuals at risk and/or difficult to engage. Provide clinical and administrative supervision to assigned staff and documents appropriately. Respond to on-call needs of program as needed. Provides regular and direct supervision, support, and guidance to program staff. Address disciplinary issues as needed and completes annual performance evaluations. Monitor and create staffing schedules to ensure adequate coverage to meet individuals served needs.

Who You Are

Master's Degree or higher in Social Work, Psychology, Mental Health Counseling or Marriage and Family Therapy required. Broad knowledge of mental illness and treatment techniques, particularly severely and persistently mentally ill adults, severely emotionally disturbed children, substance use disorders, and the impact of social determinants of overall health. Minimum of 1-2 years of supervisory experience required. Clinical Licensure (Licensed Psychologist, LICSW, LMHC, LMFT) preferred. If unlicensed, the Assistant Program Director will work towards attainment of their independent license as required by the program.

We Hire for Purpose! Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts.

We support our staff with the same compassion and commitment that we extend to the individuals and families we serve.