Assistant Program Director

Behavioral Health Network, Inc.; Westfield (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

PTO & holidays

Mileage reimbursement

Training and development

Internal mobility

Supportive environment

Great Place to Work

Top MA Employers

Job summary

Behavioral Health Network, Inc. in Western Massachusetts is seeking a senior ACCS supervisor to oversee clinical and administrative operations. You will supervise the ACCS team, ensure program quality, and guide staff scheduling, personnel management, and development.

You will provide day-to-day clinical supervision to LPHA staff, participate in orientation and training programs, and lead staff meetings. The role includes hiring with supervisor approval and addressing performance issues to

Qualifications

• Master’s degree or higher in Social Work, Psychology, Mental Health Counseling or related field.
• Broad knowledge of mental illness and treatment techniques, including SMI adults and SUD.
• Minimum of 1-2 years of supervisory experience.

Responsibilities

• Oversee the ACCS team, staff, and program operations.
• Provide administrative leadership for Integrated team via LPHA.
• Supervise LPHA’s, Lead DC III, Lead Peer, and Substance Use Counselor where assigned.
• Chair program and staff meetings.
• Develop and implement staff orientation and training.
• Hire new employees with ACCS Sr. Program Manager approval.
• Address performance issues and staff complaints.

Skills

Clinical supervision

Staff development

Leadership

Education

Master’s degree or higher in Social Work or related field

Job description

What We Offer

• Comprehensive benefits including health, dental, vision, and retirement match
• Generous paid time off and holidays
• Mileage reimbursement for community-based work
• Ongoing training, supervision, and professional development
• Career advancement opportunities with one in three positions filled internally
• A supportive, mission-driven work environment
• Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

Pay: $70,000 - $80,000 per year

What You’ll Do

• Responsible for the overall clinical and administrative supervision of the ACCS team, staff, and functions, including the day-to-day oversight of the program, supervision of the staff, scheduling, personnel management, and program quality and development
• Provide administrative leadership (Administrator in Charge), oversight and direction for the Integrated team through the Licensed Practitioner of the Healing Arts (LPHA)
• Provide day-to-day clinical and administrative supervision to LPHA’s, Lead DC III, Lead Peer, Substance Use Counselor where assigned
• Chair program planning meetings and staff meetings
• With Sr. Program Manager and LPHAs, develop and implement orientation and training programs for staff
• Hire new employees with the approval of the ACCS Sr. Program Manager
• Respond to difficulties or complaints related to staff member’s job performance
• Provide clinical supervision of licensed staff and other staff as required, assists with selecting intervention strategies for individuals at risk and/or difficult to engage
• Provide clinical and administrative supervision to assigned staff and documents appropriately
• Respond to on-call needs of program as needed
• Provide regular and direct supervision, support, and guidance to program staff
• Address disciplinary issues as needed and completes annual performance evaluations
• Monitor and create staffing schedules to ensure adequate coverage to meet individuals served needs

Who You Are

• Master’s Degree or higher in Social Work, Psychology, Mental Health Counseling or Marriage and Family Therapy required
• Broad knowledge of mental illness and treatment techniques, particularly severely and persistently mentally ill adults, severely emotionally disturbed children, substance use disorders, and the impact of social determinants of overall health
• Minimum of 1-2 years of supervisory experience required
• Clinical Licensure (Licensed Psychologist, LICSW, LMHC, LMFT) preferred
• If unlicensed, the Assistant Program Director will work towards attainment of their independent license as required by the program

We Hire for Purpose! Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and commitment that we extend to the individuals and families we serve.