Assistant Program Director

Paycom - ATS; West Yarmouth (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Tuition Remission Opportunities

Paid Time Off (PTO)

Paid Holidays

Professional Development

Car Mileage Reimbursement

Job summary

Kennedy-Donovan Center (KDC) is seeking an Assistant Program Director to lead and support our Community Developmental Services (CDS) programs. You will work closely with program leadership to oversee day-to-day operations and ensure quality, compliance, and person-centered supports.

This role emphasizes building strong teams, mentoring staff, coordinating scheduling, and improving workflows across Family Support and Individual Support programs.

Qualifications

• Bachelor’s degree in Human Services or related field OR 5 years’ experience with individuals with developmental disabilities.
• 3–5 years of administrative or supervisory experience in human services.
• Proven leadership, program development, and staff management skills.
• Strong organizational and communication abilities; problem-solving.

Responsibilities

• Support daily operations of CDS programs, ensuring compliance with licensing and certification requirements.
• Partner with the Director and Senior Director to support recruitment, onboarding, training, supervision, coaching, and performance management.
• Lead and participate in staff and team meetings, providing guidance, support, and mentorship.
• Support scheduling, coverage planning, referrals, admissions, billing, reporting, and other admin processes.
• Collaborate with program leadership and external partners to improve workflows and program efficiency.
• Provide on-call coverage and support programs during non-standard hours.

Skills

Leadership

Program development

Staff management

Strategic planning

Interpersonal skills

Communication

Decision making

Education

Bachelor's degree in Human Services or related field

Tools

Microsoft Office Suite

Job description

Assistant Program DirectorCompetitive Salary | Leadership Opportunity | Make a Difference with KDCMake a Difference with KDCAt Kennedy-Donovan Center (KDC), we're committed to empowering individuals and families to realize their full potential. As an Assistant Program Director, you'll play an important leadership role in supporting our Community Developmental Services (CDS) programs and the individuals and families we serve.Working closely with program leadership, you'll help oversee day-to-day operations, support and develop team members, ensure compliance and quality standards are met, and strengthen collaboration across our Family Support and Individual Support programs. This is an opportunity to make a meaningful impact while growing your leadership experience within a mission-driven organization.Schedule: Full-Time, Monday - Friday with evening and weekend availability as neededResponsibilities:Support the daily operations of assigned Community Developmental Services programs, ensuring compliance with applicable state, licensing, and certification requirementsPartner with the Director and Senior Director to support recruitment, hiring, onboarding, training, supervision, coaching, and performance managementLead and participate in staff and team meetings, providing guidance, support, and mentorship to team membersSupport scheduling, staff coordination, coverage planning, and other day-to-day program operationsMonitor required documentation, including Individual Support Plans (ISPs), incident reports, and documentation related to high-risk casesSupport referrals, intakes, program admissions, billing, reporting, and other administrative processesParticipate in quality assurance activities and audits to promote compliance with regulatory and agency standardsSupport the recruitment, training, and oversight of caregivers, team members, and volunteer providersCollaborate with program leadership and internal teams to improve workflows, communication, and overall program efficiencyBuild and maintain relationships with DDS, funding sources, community providers, and other external partnersParticipate in community outreach, educational programs, agency events, and other opportunities that represent KDCProvide on-call coverage as assigned and support programs during non-standard hoursPerform additional responsibilities as assigned by the Senior Director***Why Join KDC? | ***Competitive Benefits PackageHealth & WellnessMedical, Dental, and Vision InsuranceHealth Savings Account (HSA)Flexible Spending Accounts (FSA & Dependent Care)Employer-Paid Life InsuranceEmployer-Paid Long-Term DisabilityFree Virtual Medical, Mental Health, Therapy, and Psychiatry ServicesMusculoskeletal Support ProgramFinancial & Professional GrowthMileage Reimbursement for Work-Related Travel403(b) Retirement PlanStudent Loan Repayment AssistanceTuition Remission OpportunitiesProfessional Development and Career GrowthAdditional PerksVacation (156 hours), Personal (16 hours), and Sick Time (80 hours)*Up to 11 Paid HolidaysPet InsuranceAccident, Critical Illness, and Hospital Indemnity CoverageBJ's Wholesale Club Membership DiscountsPersonal Auto and Home Insurance Support*PTO is calculated using an accrual rate based on hours worked.Required Qualifications:Bachelor’s degree in Human Services or related field OR minimum of 5 years’ experience working with individuals with developmental disabilities and their families.3 to 5 years of proven administrative and/or supervisory experience in a human services or social services setting.Demonstrated leadership, program development, and staff management skills.Strong organizational, interpersonal, administrative, and communication skills.Proven ability to make sound decisions, exercise good judgment, and solve problems independently.Competency in Microsoft Office Suite (Word, Excel, Outlook).CPR/First Aid Certified (or ability to obtain certification within designated timeframe).Valid driver’s license, reliable transportation, and willingness to travel extensively.