Case Manager

Paycom - ATS; Rocky Nook (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health & Wellness

Medical, Dental, Vision Insurance

Mileage Reimbursement

PTO & Holidays

Job summary

KDC is seeking a Case Manager for Plymouth County to provide direct, community- and home-based supports to individuals with developmental disabilities and their families. You will build trusting relationships, assess needs, and develop individualized plans to promote independence and community inclusion.

You will coordinate with DDS and LEAs, attend ISP/IEP meetings, and maintain thorough documentation while upholding DDS regulations and KDC standards.

Qualifications

• Minimum of 2 years’ experience in case management, direct support, or a related human services role.
• Commitment to community-based, family-centered supports for individuals with developmental disabilities.
• Competence in Microsoft Office and ability to use electronic documentation systems.
• Strong organizational, documentation, and communication skills.
• CPR/First Aid certification or ability to obtain within designated timeframe.
• Valid driver's license, reliable transportation, and willingness to travel extensively.

Responsibilities

• Serve as the primary contact for designated families and individuals, building supportive and trusting relationships.
• Assess family and individual strengths, needs, and preferences to develop Individualized Support Plans.
• Facilitate connections to generic and community-based resources to increase natural supports.
• Provide guidance, education, and skills training to families and individuals to promote independence and community integration.
• Support families in identifying and accessing appropriate services and resources, including generic community services.
• Coordinate with DDS, LEAs, and other community providers to ensure continuity of care.
• Attend ISP and IEP meetings as appropriate.
• Supervise and provide guidance to respite care and support providers.
• Maintain accurate and timely documentation, including service notes and progress reports.
• Participate in outreach, staff meetings, supervision, and case reviews.
• Ensure compliance with KDC policies, DDS regulations, and quality service standards.

Skills

Case management

Documentation

Communication

CPR/First Aid

Tools

Microsoft Office

Job description

Case Manager$20.99 - $23.49 / hour | Work-Life Balance | Work to make an impact!The Family Support Center Case Managers provide direct, community- and home-based supports to individuals with developmental disabilities and their families. This role facilitates access to services, builds natural and community supports, and promotes independence and community inclusion. The Case Manager acts as a primary contact for assigned families, collaborates with internal and external providers, and ensures adherence to agency policies, DDS regulations, and quality service standards.Schedule: Monday - Friday; Flexible schedule to meet with familiesCompensation: $20.99 - $23.49Location: Plymouth CountyKey Responsibilities:Serve as the primary contact for designated families and individuals, building supportive and trusting relationships.Assess family and individual strengths, needs, and preferences to develop Individualized Support Plans.Facilitate connections to generic and community-based resources to increase natural supports.Provide guidance, education, and skills training to families and individuals to promote independence, self-expression, and community integration.Support families in identifying and accessing appropriate services and resources, including generic community services.Coordinate with DDS, local education authorities (LEAs), and other community providers to ensure continuity of care.Attend and actively participate in ISP and IEP meetings as appropriate.Supervise and provide guidance to respite care and support providers.Maintain accurate and timely documentation, including service notes, progress reports, and required compliance records.Assist in outreach efforts, including development of marketing materials, community presentations, and informational forums for families.Participate in staff, clinical team meetings, supervision, and case reviews.Maintain compliance with all KDC policies, DDS regulations, and quality service standards.Perform other job-related responsibilities as assigned.Why Join KDC? | Competitive Benefits PackageHealth & WellnessMedical, Dental, and Vision InsuranceHealth Savings Account (HSA)Flexible Spending Accounts (FSA & Dependent Care)Employer-Paid Life InsuranceEmployer-Paid Long-Term DisabilityFree Virtual Medical, Mental Health, Therapy, and Psychiatry ServicesMusculoskeletal Support ProgramFinancial & Professional GrowthMileage Reimbursement for Work-Related Travel403(b) Retirement PlanStudent Loan Repayment AssistanceTuition Remission OpportunitiesProfessional Development and Career GrowthAdditional PerksVacation (156 hours), Personal (16 hours), and Sick Time (80 hours)*Up to 11 Paid HolidaysPet InsuranceAccident, Critical Illness, and Hospital Indemnity CoverageBJ's Wholesale Club Membership DiscountsPersonal Auto and Home Insurance Support*PTO is calculated using an accrual rate based on hours worked.Required Qualifications:Minimum of 2 years’ experience in case management, direct support, or a related human services role.Commitment to community-based, family-centered supports for individuals with developmental disabilities.Competence in Microsoft Office and ability to use electronic documentation systems.Strong organizational, documentation, and communication skills.CPR/First Aid Certified (or ability to obtain certification within designated timeframe).Valid driver’s license, reliable transportation, and willingness to travel extensivelyWorking EnvironmentThis position is community-based and requires travel to homes and community settings. Candidates must be comfortable working in a variety of environments and utilizing technology for documentation and communication.Ready to Make an Impact?Join a mission-driven organization that invests in its employees while making a meaningful difference in the lives of children and families every day.