Assistant Practice Manager — Optical Care & Team Growth

Affinity Eye Care; Mesa (AZ); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &;

HSA/FSA

Paid time off

Paid holidays

Job summary

Affinity Eye Care in Mesa, AZ is seeking an Assistant Practice Manager to inspire the team, support daily operations, and ensure exceptional patient care. This hands-on leadership role blends people development with hands-on service on the practice floor.

You will collaborate with the Practice Manager and Optometrist to optimize patient flow, scheduling, and front desk readiness while coaching staff, coordinating activities, and reinforcing service standards to deliver a smooth patient

Qualifications

• 1–2 years of leadership, lead, supervisory, or management experience preferred.
• Optical, optometric, healthcare, retail, hospitality, or comparable service/operations experience required.
• Experience in one or more optical or practice functions is preferred.

Responsibilities

• Support the Practice Manager with daily operations, patient flow, team coordination, service execution, and real-time practice needs.
• Work actively on the practice floor and assist across practice functions to support patient care, staffing gaps, and operational execution.
• Learn and support key practice roles, including patient care coordination, optical sales and service, technician/clinical support, patient handoffs, and opening/closing routines.
• Support assigned areas of responsibility based on practice needs, such as front desk flow, optical floor support, clinical/technician workflow, and daily routines.
• Help communicate daily priorities, role expectations, service standards, and operational focus areas to team members.
• Partner with the Practice Manager and Optometrist to support exam flow, provider needs, patient handoffs, and team readiness.
• Reinforce patient-centered service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
• Observe team behaviors and support coaching, feedback, training reinforcement, and follow-up within assigned areas.

Skills

Leadership experience

Communication skills

Organizational skills

Team development

Fast-paced healthcare environment

Education

High school diploma or equivalent

Job description

Affinity Eye Care in Mesa, AZ is seeking an Assistant Practice Manager to inspire the team, support daily operations, and ensure exceptional patient care. This hands-on leadership role blends people development with hands-on service on the practice floor.

You will collaborate with the Practice Manager and Optometrist to optimize patient flow, scheduling, and front desk readiness while coaching staff, coordinating activities, and reinforcing service standards to deliver a smooth patient