Assistant Portfolio Manager, Single-Family Rentals

Invitation Homes; Glendale (CA); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Annual bonus program

Health, dental, vision, and life insu​

401(k) with company matching

Generous paid time off

Team events

Diversity & employee resource groups

Job summary

Invitation Homes is seeking an Assistant Portfolio Manager to support daily operations of single-family rentals in Glendale, CA. You will assist the Portfolio Director with occupancy, tenant relations, and reporting while ensuring accurate accounting and timely collections.

The role emphasizes strong customer service, organizational skills, and reliable documentation in our property management system. A valid driver's license and PM software familiarity are essential.

Qualifications

• Proven administrative experience in Property Management or related field.
• Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle.
• Working knowledge of property management software programs and Microsoft Office Applications.
• Customer service oriented; strong communication, organizational and interpersonal skills.

Responsibilities

• Assisting in managing a portfolio of single-family residential homes in accordance with company objectives, metrics, and policies.
• Assisting the Portfolio Director in maintaining occupancy levels, ensuring positive resident relations, and complying with all reporting requirements.
• Providing exceptional customer service by assisting with resident move-in/move-out needs and responding to requests in a timely manner.
• Monitoring and working through all applicable reports and tasks.
• Managing accounts receivable processes, daily depositions, reconciliation, and collections efforts.
• Managing resident and property related issues as they arise and document in specified property management system.
• Assisting with all electronic record keeping including lease files for the residents in assigned areas ensuring file management quality control including document storage in proprietary database.

Skills

Property management

Driver's license

Microsoft Office

Customer service

Tools

Property management software

MS Excel

Job description

Invitation Homes is seeking an Assistant Portfolio Manager to support daily operations of single-family rentals in Glendale, CA. You will assist the Portfolio Director with occupancy, tenant relations, and reporting while ensuring accurate accounting and timely collections.

The role emphasizes strong customer service, organizational skills, and reliable documentation in our property management system. A valid driver's license and PM software familiarity are essential.