Assistant Portfolio Manager: Residential Rentals

1KD THR Property Management LP; Plantation (FL); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Competitive pay and annual bonus

Generous paid time off

401k with company match

Casual dress

Team events

Employee resource groups

Job summary

Invitation Homes is seeking an Assistant Portfolio Manager to support the Portfolio Director in day-to-day operations of managing single-family rentals, including financials and resident relations. You will work to ensure policy compliance while delivering genuine customer service across a growing portfolio.

Key duties include maintaining occupancy, processing reports, and supporting AR activities. This role requires strong communication, organizational skills and a customer-service mindset,

Qualifications

• Proven administrative experience in Property Management or related field.
• Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle.
• Working knowledge of property management software programs and Microsoft Office Applications
• Customer service oriented; strong communication, organizational and interpersonal skills

Responsibilities

• Assisting in managing a portfolio of single-family residential homes in accordance with company objectives, metrics, and policies
• Assisting the Portfolio Director in maintaining occupancy levels, ensuring positive resident relations, and complying with all reporting requirements
• Providing exceptional customer service by assisting with resident move-in/move-out needs and responding to requests in a professional and timely manner
• Monitoring and working through all applicable reports and tasks
• Managing accounts receivable processes, daily depositions, reconciliation, and collections efforts
• Managing resident and property related issues as they arise and document in specified property management system
• Assisting with all electronic record keeping including lease files for the residents in assigned areas ensuring file management quality control including document storage in proprietary database

Skills

Administrative experience

Driver's license

Customer service

Communication

Organizational skills

Interpersonal skills

Tools

Property management software

Microsoft Office

Job description

Invitation Homes is seeking an Assistant Portfolio Manager to support the Portfolio Director in day-to-day operations of managing single-family rentals, including financials and resident relations. You will work to ensure policy compliance while delivering genuine customer service across a growing portfolio.

Key duties include maintaining occupancy, processing reports, and supporting AR activities. This role requires strong communication, organizational skills and a customer-service mindset,