Assistant Operations Manager — Marquette, MI

Socket.dev; Marquette (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

JX Enterprises, Inc. in Marquette, Michigan, is seeking an Assistant Operations Manager to oversee branch operations, driving customer service, safety, image, and profitability. This role requires leadership and strong communication to coordinate across departments and partners.

You will manage budgets, staff, and operational processes in a fast-paced, collaborative environment, contributing to growth and community involvement through our values.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum five years of operations experience in a retail setting.
• Supervisory skills including coaching, training, and motivating staff.

Responsibilities

• Be accountable for the performance of fixed operations (parts, service, body shop) and review daily branch performance.
• Perform financial analysis, establish annual budgets, and develop marketing plans for the branch.
• Partner with HR to recruit, develop, retain, hire, train, lead, and monitor branch operational personnel.
• Constantly seek opportunities to improve operational processes, customer service, and profitability.
• Collaborate with team members and leadership to cultivate positive experiences for customers.

Skills

Leadership

Communication

Analytical skills

Project prioritization

Customer service

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM systems

Job description

JX Enterprises, Inc. in Marquette, Michigan, is seeking an Assistant Operations Manager to oversee branch operations, driving customer service, safety, image, and profitability. This role requires leadership and strong communication to coordinate across departments and partners.

You will manage budgets, staff, and operational processes in a fast-paced, collaborative environment, contributing to growth and community involvement through our values.