Assistant Operations Manager

Jx-Enterprise; Marquette (MI); On-site; USD 63,000 - 78,000; Full time

Job summary

JX Enterprises, Inc. in Marquette, MI is seeking an Assistant Operations Manager to lead fixed operations, coordinate branch performance, and drive customer service and profitability.

This role requires a strategic leader who can align operations with company goals in a fast-paced, collaborative environment. You will partner with HR on staffing, analyze budgets, and develop plans to improve processes while upholding our values.

Qualifications

• Bachelor's degree or an equivalent combination of education & experience.
• A minimum of five years of operations experience in a retail setting.
• Supervisory skills include coaching, training, and motivating subordinates to reach established department goals.
• Ability to manage and prioritize multiple projects that impact all areas of the business.
• Verifiable analytical skills and experience in making sound business decisions.
• Strong communication and interpersonal skills to deal with customers, employees, and vendors.
• Intermediate computer experience, including collaborative software applications.

Responsibilities

• Be accountable for the performance of fixed operations (parts, service, body shop) and review daily branch performance.
• Perform financial analysis, establish annual budgets, and develop marketing plans for the branch.
• Partner with HR to recruit, develop, retain, hire, train, lead, and monitor the performance of branch operational personnel.
• Constantly seek opportunities to improve operational processes, customer service, and overall branch profitability.
• Effectively manage relationships and maintain strong, collaborative ties across employees, customers, suppliers, and vendors.
• Ensure team members uphold integrity in line with company values while executing initiatives to enhance customer service.
• Make sound business decisions to assist in resolving operational challenges and seizing strategic growth opportunities.
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business

Skills

Operations leadership

Customer service

Project management

Communication skills

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Description

Your Next Big Career Move: Assistant Operations Manager

Join the Driving Force Behind JX Enterprises! Why Choose JX?

At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don’t just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment.

When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation.

Your Next Big Career Move: Assistant Operations Manager located in Marquette, Michigan.

Shift: Monday-Friday, 8:00 a.m. to 5:00 p.m.

The Opportunity (Job Purpose)

Are you ready to make a visible impact? The Assistant Operations Manager plays a crucial role in coordinating and managing all operational activities to ensure the branch operations meet the company's objectives in customer service, safety, image, and profitability. The Assistant Operations Manager contributes to organizational success through strategic leadership and effective communication to drive operational excellence and customer service.We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.

What You’ll Do Day-to-Day (Essential Duties & Responsibilities)

• Be accountable for the performance of fixed operations (parts, service, body shop) and review daily branch performance.
• Perform financial analysis, establish annual budgets, and develop marketing plans for the branch.
• Partner with HR to recruit, develop, retain, hire, train, lead, and monitor the performance of branch operational personnel.
• Constantly seek opportunities to improve operational processes, customer service, and overall branch profitability.
• Effectively manage relationships and maintain strong, collaborative ties across employees, customers, suppliers, and vendors.
• Ensure team members uphold integrity in line with company values while executing initiatives to enhance customer service.
• Make sound business decisions to assist in resolving operational challenges and seizing strategic growth opportunities.
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business

What We’re Looking For (Qualifications & Skills)

• Bachelor's degree or an equivalent combination of education & experience.
• A minimum of five years of operations experience in a retail setting.
• Supervisory skills include coaching, training, and motivating subordinates to reach established department goals.
• Ability to manage and prioritize multiple projects that impact all areas of the business.
• Verifiable analytical skills and experience in making sound business decisions.
• Strong communication and interpersonal skills to deal with customers, employees, and vendors.
• Intermediate computer experience, including collaborative software applications

What’s In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Ready to Drive Your Career Forward?

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.